Monika Panchal

Securiguard Security Services, BC Liquor Store, Vancouver

Part Time from October 2021 to approx Dec.2021.

• Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.

Westguard Security Services: Joined Full Time April 2022

• Improved overall security by conducting regular patrols and monitoring CCTV surveillance systems.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Working with Paramedics, Fast Rescue team when require, as well as with the VPD through, accommodating footage requests in accordance with Westbank policies and procedure.
• Monitored CCTV cameras and alarm systems for security breaches.
• Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Notifying Westguard Management of any building maintenance issues on the Angus Anywhere Software.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Reported suspicious activities and persons to law enforcement.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
• Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
• Examined doors, windows and gates to verify security.
• Any additional tasks prescribed by the Supervisor and Site Management.
• Wrote detailed reports of all security breaches and investigations.

• Enhanced event safety by conducting thorough pre-event security assessments and risk evaluations.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Experience working at Roger Arena, BC Place and Abbotsford Event Centre, Vancouver Christmas Market and PNE.
• Reduced potential threats by implementing effective crowd control measures and access point monitoring.
• Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets, and individuals.
• Increased overall event security by conducting regular patrols and surveillance throughout the venue.

• Maintained a secure environment for attendees by promptly resolving conflicts and addressing any disruptive behavior.
• Increased overall event security by conducting regular patrols and surveillance throughout the venue.
• Provided immediate assistance in emergency situations, coordinating with first responders and event staff as needed.
• Reduced potential threats by implementing effective crowd control measures and access point monitoring.

• Packing & Picking Orders
• Maintained a safe work environment through proper handling of packages and equipment.
• Enhanced efficiency by sorting and organizing packages according to destination codes.
• Ensured accurate package delivery with attention to detail in labeling and scanning processes.
• Increased productivity by working collaboratively with team members to meet deadlines.

• Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
• Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
• Prepare work schedule and coordinate activities with those of other departments.
• Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.

• Managed cash handling processes accurately to maintain financial integrity within the store''s daily transactions.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Educated and trained staff to equip with knowledge about products, customer service and store policies.

• Take care of day-to-day operation work of Business Tour Division
• Coordination with airlines, Business Visa Coordination and documentation of the customer service department
• Data Management
• Produced Reports
• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
• Developed detailed plans based on broad guidance and direction.

• Operating all the cash of the branch
• Designed and executed plans to expand the market production in the FRANCHISES of the company
• Resolving Complaints of the customers regarding the products
• Data Management of the Chandigarh Branch
• Creating report of the company damaged products during the transportation, Coordination with company e partners like Amazon India, flipkart and direct dealers
• Determining allocations of funds for supplies, materials, and equipment
• Coordinating and directing the extracurricular activities and programs.

• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Worked in the Management Department to check the right facts sheets, Visa Coordination, and Balance.
• Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
• Scheduling, coordinating and monitoring the data for progress monitoring and testing
• Prepared Graphs, Charts, Diagrams, Generate progress reports, and designed surveys
• Performing tasks such as mailing, copying, filing & scanning.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.