Summary
Overview
Work History
Education
Skills
Additional Information - Relocate
Timeline
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Monika Ondruchova

Dental Laboratory Technician/Dental Receptionist
Vancouver,BC

Summary

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
1
1
Language

Work History

DENTAL RECEPTIONIST

Playtime Pediatric Dentistry
01.2023 - Current
  • Answered and managed incoming calls to schedule patient appointments and confirm upcoming appointments
  • Transmitted information or documents to doctor offices, pharmacies and patients through fax machine, email and telephone
  • Arranged instrument trays prior to dental procedures and surgeries
  • Participated in ongoing training workshops or seminars to stay updated on industry trends and best practices in dental administration management.
  • Contacted insurance companies to verify patient eligibility and coverage

DENTAL TECHNICIAN ASSISTANT

Imtec Crown & Implant Lab Inc
03.2018 - 08.2022
  • Mounting casts in an articulator, processing acrylic restorations, pouring impressions
  • Take part in reaching out to Doctor's offices to check on cases and answering questions on cases that they may have
  • Going to dentist offices to pick up and drop off patient cases
  • Increased laboratory productivity by streamlining workflow processes for denture and crown production
  • Assisted in training new technicians, contributing to overall team skill growth and improved laboratory performance
  • Built and shaped wax teeth for patient replacements after reading and double-checking prescriptions and patient needs

SUPERVISOR

Freshii restaurant
11.2016 - 02.2018
  • Responsible for interviewing, hiring and training new employees for a fast paced, customer service focused environment
  • Dealt with and resolved employee issues including safety incidents, disagreements between employees, and last minute decision making
  • Responsible for maintaining the flow of customers and service throughout the day.

PERSONAL TRAINER/RECEPTIONIST

Kantorfitness
02.2015 - 10.2016
  • Prepared contract forms, obtained signatures, collected deposits, and issued membership cards to patrons accepting plans
  • Marketed and promoted the gym center to increase the number of members and usage
  • Worked with a handful of clients directly to develop personal fitness goals.

Education

DIPLOMA -

ILAC INTERNATIONAL COLLEGE
Vancouver, BC
01.2017 - 05.2017

High School Diploma -

Medical High School of Ostrava
Ostrava, Czech Republic
09.2008 - 05.2012

Skills

Laboratory Experience

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Additional Information - Relocate

Anywhere

Timeline

DENTAL RECEPTIONIST

Playtime Pediatric Dentistry
01.2023 - Current

DENTAL TECHNICIAN ASSISTANT

Imtec Crown & Implant Lab Inc
03.2018 - 08.2022

DIPLOMA -

ILAC INTERNATIONAL COLLEGE
01.2017 - 05.2017

SUPERVISOR

Freshii restaurant
11.2016 - 02.2018

PERSONAL TRAINER/RECEPTIONIST

Kantorfitness
02.2015 - 10.2016

High School Diploma -

Medical High School of Ostrava
09.2008 - 05.2012
Monika OndruchovaDental Laboratory Technician/Dental Receptionist