MONIKA
BRAMPTON
Summary
Dynamic professional with proven problem-solving and relationship-building skills honed at Spaceful Logistics. Adept at fostering team collaboration and enhancing performance, while effectively managing conflicts. Committed to delivering exceptional client service and maintaining a flexible schedule to meet diverse needs. Recognized for creating an inclusive team culture that drives success.
Overview
2
2
years of professional experience
Work History
Sales Associate
Canadawale Motors
02.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Leader
Spaceful Logistics
10.2023 - 01.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Security Forces Member
Skanna Systems Investigations
05.2023 - 09.2023
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Identified and reported suspicious activity to prevent security incidents.
- Patrolled grounds to monitor status and safety of premises.
- Observed CCTV cameras to detect potential threats and respond accordingly.
Skills
- Problem-solving skills
- Time management
- Excellent people skills
- Multi-tasking strength
- Relationship building
- Flexible schedule
- Verbal/written communication
- Client service
Languages
English
Full Professional
Timeline
Sales Associate
Canadawale Motors
02.2025 - Current
Team Leader
Spaceful Logistics
10.2023 - 01.2025
Security Forces Member
Skanna Systems Investigations
05.2023 - 09.2023
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