Monika Lankocz
Acton,ON
Summary
Seeking a part-time or full-time position to make a meaningful contribution towards a company's goals by leveraging skills and expertise. Eager to embrace new advanced opportunities and continuously expand knowledge. Committed to excellence, dedicated to delivering exceptional results and driving success for the organization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Bloom Care Solutions
01.2020 - Current
- Provided compassionate care and assistance to individuals, ensuring their daily needs were met with dignity and respect.
- Provided essential home support services to clients, ensuring comfort and well-being.
- Supported clients in maintaining personal hygiene, mobility, and overall well-being through attentive care.
- Delivered personalized assistance to clients, enhancing their daily living activities and quality of life.
Delivery Driver
Skip The Dishes
08.2017 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Front Desk Agent
The Oaks Hotel
06.2017 - 12.2019
- Greeting guests upon their arrival and providing a hospitable welcome
- Recording client information in the company's guest book or internal database and directing them to their designated rooms
- Receiving calls, conducting room reservations, and verifying existing bookings
- Organizing transportation services and making restaurant reservations for guests upon request
- Processing customer payments and presenting them with the bill upon check-out
- Assisting guests who request additional services including catering, wedding bookings, and retreat activities
- Keeping the front desk neat, orderly, and clean at all times
Hotel Front Desk Clerk
Home 2 Suites Hotel
07.2013 - 02.2015
- Register & process guests and their assigned rooms
- Accommodate guest requests
- Communicating with hotel staff on the status of guest rooms
- Up Selling guest rooms and promoting hotel services
- Handling cash payments
- Maintain a clean and neat front desk area
Education
Bachelor's Degree - Medical Office administration
Medix college
Brampton, ON02.2019
Skills
- Highly organized
- Punctual
- Leadership
- Fast learner
- Critical Thinking
Certification
- Smart Serve, 10/01/17, Present.
- G Class Driver's Licence, 07/01/17, Present.
- Cansell Certificate, 10/01/19, Present.
- Standard First Aid and CPR/AED Level C, 07/01/20, Present.
Languages
English
Full Professional
Additional Information
References available upon request.
Timeline
Personal Support Worker
Bloom Care Solutions
01.2020 - Current
Delivery Driver
Skip The Dishes
08.2017 - Current
Front Desk Agent
The Oaks Hotel
06.2017 - 12.2019
Hotel Front Desk Clerk
Home 2 Suites Hotel
07.2013 - 02.2015
- Smart Serve, 10/01/17, Present.
- G Class Driver's Licence, 07/01/17, Present.
- Cansell Certificate, 10/01/19, Present.
- Standard First Aid and CPR/AED Level C, 07/01/20, Present.
Bachelor's Degree - Medical Office administration
Medix college
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