MONIKA JAHAGIRDAR
Mississauga,Canada
Summary
Results-driven professional with extensive experience in AML compliance and KYC processes at State Bank of India (Canada). Demonstrated success in conducting comprehensive risk assessments and improving compliance training, resulting in enhanced operational efficiency. Expertise in fraud detection and dedication to upholding regulatory standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Operations Associate
State Bank of India (Canada)
Mississauga, Canada
08.2021 - Current
- Conducted KYC and risk assessments on 200+ accounts monthly to ensure FINTRAC AML compliance.
- Monitored thousands of transactions, escalating 15–20 suspicious activity cases monthly to FIU.
- Prepared detailed investigation reports with 100% accuracy for regulatory filings and audits.
- Collaborated with compliance teams to refine monitoring rules, reducing false positives by 10%.
Assistant Manager
ICICI Bank
India, India
02.2016 - 03.2019
- Achieved zero major findings in RBI compliance inspections through effective AML and sanctions oversight.
- Conducted enhanced due diligence on over 50 high-risk accounts quarterly to ensure risk mitigation.
- Delivered AML/KYC and fraud training to more than 30 staff, boosting compliance awareness scores by 15%.
- Collaborated with management to streamline onboarding processes, reducing account-opening errors by 20%.
Banking Advisor
IndusInd Bank
India, India
01.2012 - 12.2015
- Verified customer identities and conducted KYC for over 500 new accounts annually, ensuring compliance adherence.
- Assisted with daily branch transactions, identifying and escalating five to ten suspicious cases weekly.
- Maintained 95% customer satisfaction rating by balancing compliance requirements with quality service delivery.
Education
Diploma - Supply Chain and Logistic Management
Trios College
Brampton, CanadaBrampton, Canada
MBA -
Y.C. College
Nasik, IndiaNasik, India
B.Sc. -
S.S. College
Amravati, IndiaAmravati, India
Skills
- AML investigations and case analysis
- KYC and EDD
- Client risk assessment
- Transaction monitoring and sanctions screening
- Fraud detection and escalation
- STR and SAR reporting
- Regulatory compliance and reporting
- Risk mitigation strategies
Certification
- Certified Fraud Examiner (CFE)
- Canadian Investment Funds Course (CIFC)
Languages
- English (Fluent)
- French (Basic)
- Hindi (Fluent)
Timeline
Senior Operations Associate
State Bank of India (Canada)
08.2021 - Current
Assistant Manager
ICICI Bank
02.2016 - 03.2019
Banking Advisor
IndusInd Bank
01.2012 - 12.2015
Diploma - Supply Chain and Logistic Management
Trios College
MBA -
Y.C. College
B.Sc. -
S.S. College