Managed HR operations: contracts, onboarding, and policy compliance
Oversaw administrative activities: supplier agreements, artist residencies
Supported accounting: budgeting, audits, and financial reporting
Led grant applications and project funding efforts
Coordinated bar and venue operations during events
Email Marketing & Customer Knowledge Analyst
La Vie en Rose – Bikini Village
Montreal, Canada
01.2023 - 09.2024
Conducted weekly and monthly performance analysis for email marketing campaigns to identify trends, optimize content, and improve KPIs (CTR, open rate, conversions).
Created dynamic customer segmentation lists in Salesforce Marketing Cloud (SFMC) based on purchase behavior, location, engagement, and campaign interaction.
Programmed and deployed email campaigns in SFMC, ensuring timely delivery across French and English audiences.
Collaborated with creative and product teams to integrate brand-aligned visuals, messaging, and promotional assets into email templates.
Coordinated the translation and localization of marketing content (FRENCH/ ENGLISH) to ensure messaging consistency across customer segments.
Managed A/B testing workflows for subject lines, calls-to-action, and layout designs to support continuous performance improvements.
Executed integrated offers such as contests, feedback surveys, and promotional bundles in newsletters and tracked customer journey touch points.
Performed QA of all campaign assets (banners, templates, and dynamic content) prior to deployment to ensure accuracy and brand compliance.
Supported creative coordination by working cross-functionally with CRM, design, and merchandising teams on seasonal and product-based campaigns.
Participated in campaign retrospectives and contributed to refining the internal campaign execution process for greater scalability.
Maintained documentation and internal guides for SFMC workflows, segmentation criteria, and campaign templates.
Provided input for tool improvements and shared feedback on automation and creative asset workflows to enhance efficiency and team operations.
E-Commerce Data Analyst
UAP Inc.
Montreal, Canada
07.2021 - 12.2022
Analyzed KPIs for e-commerce platforms (NAPACANADA.com & napaprolink.ca)
Produced insights to guide digital marketing strategies
Audited SEO performance and led site search optimization initiatives
Pricing Analyst
UAP Inc.
Montreal, Canada
11.2019 - 07.2021
Monitored competitive pricing and exchange rate impacts
Built pricing tools and analyzed change requests
Director, Pricing & Quotations
Emballage Roy+Leclair Inc.
St-Eustache, Canada
09.2016 - 11.2019
Managed international order logistics and quotations
Built pricing strategies and dashboards by customer segment
Validated supply documentation and optimized reporting systems
Assistant Negotiator
RONA
Boucherville, Canada
08.2014 - 09.2016
Negotiated commercial agreements under $400K
Prepared business agreements and validated price adjustments
Marketing & Accounting Analyst
Mondou
Anjou, Canada
05.2010 - 10.2013
Coordinated category reviews and collaborated with marketing on the execution of promotional flyers, ensuring content accuracy and brand alignment
Created and maintained visual templates for flyers and marketing materials in coordination with suppliers and design teams
Developed and optimized SAP BI/BO reports to track campaign KPIs, sales performance, and promotional effectiveness.
Managed asset validation and supply verification to ensure timely and error-free promotional execution
Partnered with purchasing and creative teams to streamline the flyer creation process, improving operational efficiency and campaign scalability
Supported multilingual marketing initiatives for Quebec-based campaigns, contributing to French-language content review and QA
Ensured all creative materials were consistent with brand guidelines and campaign objectives.
Marketing Consulting Analyst
Sobeys Québec
Montréal-Nord, Canada
04.2006 - 06.2010
Conducted promotional and category analysis using AC Nielsen and internal systems to optimize marketing and sales strategies
Partnered with internal teams to develop visual reports and sales presentations for seasonal and brand-led campaigns
Led the documentation and enhancement of internal procedures, ensuring scalable workflows for campaign execution
Developed internal tools for price tracking and merchandising alignment across banners and product lines
Collaborated on cross-functional projects involving marketing, sales, and operations to support timely and accurate in-store promotions
Assisted with the rollout of regional marketing campaigns, coordinating French/English content review for local market relevance
Contributed to improving creative workflow systems and provided feedback on tool usability and process efficiency
Director/Commissioner
Conseil de développement bioalimentaire de Lanaudière
Joliette, Canada
04.2005 - 02.2006
Directed regional food-sector development initiatives
Managed public-private partnerships and development funding
Timeline
Administrative, Financial, and HR Director
Fonderie Darling
09.2024 - 06.2025
Email Marketing & Customer Knowledge Analyst
La Vie en Rose – Bikini Village
01.2023 - 09.2024
E-Commerce Data Analyst
UAP Inc.
07.2021 - 12.2022
Pricing Analyst
UAP Inc.
11.2019 - 07.2021
Director, Pricing & Quotations
Emballage Roy+Leclair Inc.
09.2016 - 11.2019
Assistant Negotiator
RONA
08.2014 - 09.2016
Marketing & Accounting Analyst
Mondou
05.2010 - 10.2013
Marketing Consulting Analyst
Sobeys Québec
04.2006 - 06.2010
Director/Commissioner
Conseil de développement bioalimentaire de Lanaudière
Directrice administrative, financière et ressources humaines at Fonderie DarlingDirectrice administrative, financière et ressources humaines at Fonderie Darling