MONIKA COOK
Kitchener,Canada
Summary
Dynamic insurance professional with extensive experience across various sectors of the industry. Recognized for exceptional attention to detail and outstanding communication skills, consistently delivering results in fast-paced environments. Demonstrated expertise in managing multiple priorities effectively while proactively identifying and resolving issues to enhance operational efficiency. Committed to optimizing processes and fostering team collaboration, particularly in support of junior underwriters and overall team objectives.
Overview
14
14
years of professional experience
Work History
Production Specialist/Underwriter
Switch Insurance
11.2021 - Current
- Reviewed policy documents before issuance, ensuring accuracy and conformance to approved standards.
- Improved risk assessment accuracy by conducting thorough investigations and evaluating insurance applications.
- Conducted comprehensive risk analyses, ensuring accurate pricing for various types of insurance policies.
- Mentored junior underwriters, fostering a positive team environment focused on achieving business objectives.
- Maintained up-to-date knowledge of industry regulations to ensure compliance in all underwriting decisions.
Account Manager
Cowan Insurance Group
10.2011 - Current
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer service.
- Educated clients and updated account information to maintain high standards of client service.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Underwrite new business and process endorsements on companies’ portals.
Education
Diploma - Business Insurance
Conestoga College
04.2011
High School Diploma - undefined
St. Mary's Highschool
Kitchener, ON06.1994
Skills
- Knowledge of underwriting guidelines
- Document analysis
- Risk evaluation
- Detail-oriented approach
- Application review
- Quality assessment
- Collaborative teamwork
- Effective multitasking
- Critical analysis
- Effective organizational skills
- Collaborative team development
- Collaborative decision-making
Languages
English
Professional Working
Polish
Professional Working
Timeline
Production Specialist/Underwriter
Switch Insurance
11.2021 - Current
Account Manager
Cowan Insurance Group
10.2011 - Current
High School Diploma - undefined
St. Mary's Highschool
Diploma - Business Insurance
Conestoga College
CIP CREDITS -WORKING TOWARDS COMPLETING DESIGNATION
Successfully completed 6 CIP Credits