Monika Bashir
Maple Ridge,BC
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Overview
9
9
years of professional experience
Work History
Shift Supervisor
Dominos
08.2022 - Current
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Resolved customer complaints in a timely manner.
- Communicated clearly with employees regarding job duties, expectations, and policies.
Medical Office Assistant
Plateau Medical Clinic
09.2022 - 06.2023
- Assisting with PAP and other sensitive procedures, Taking patient’s blood pressures, Scheduling and managing appointments, Faxing, scanning, and importing documents, Stocking and organizing rooms
- Greeted patients and visitors in a professional and friendly manner.
- Scheduled patient appointments, answered incoming calls, and assisted with inquiries.
- Collected payments from patients for services rendered.
- Maintained medical supply inventory levels and ordered additional supplies when needed.
Cashier/Cook
Triple O’s
08.2016 - 01.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
Cashier
Chevron Gas Station
06.2018 - 01.2019
Education
Western Community College
Surrey, BC03.2024
Western Community College
Surrey, BC05.2020
Skills
- Customer-Oriented
- Workplace Safety
- Cash handling ability
- Employee Training
- Safety reviews
Languages
English
Professional Working
Urdu
Native or Bilingual
References
Available upon request.
Timeline
Medical Office Assistant
Plateau Medical Clinic
09.2022 - 06.2023
Shift Supervisor
Dominos
08.2022 - Current
Cashier
Chevron Gas Station
06.2018 - 01.2019
Cashier/Cook
Triple O’s
08.2016 - 01.2021
Western Community College
Western Community College
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