Monika
Whitehorse,YT
Summary
Diligent Food Service Team Member offering over 1.5 years of experience in foodservice. Skillful in maintaining cost controls and determining optimal coverage to meet business needs without sacrificing quality. Talented at building relationships with community members, clients and staff.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Member
Mcdonalds
07.2022 - 07.2023
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Served food quickly for positive guest experiences.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Packed fast food products in approved containers, cups and bags.
- Stocked shelves and cases with new or transferred items.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Prepared food for various recipes by washing, peeling and dicing ingredients.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
General Helper
traiteur brera Inc.
04.2022 - 07.2023
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Performed variety of duties related to food service.
- Set up, restocked and cleaned dining areas.
- Acquired new skills to support team and further accommodate customer needs.
- Followed recipes and customer requests to prepare meals.
- Monitored inventory to keep adequate stock of food items and supplies.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Washed, peeled and seeded fruits and vegetables.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Packaged and bagged cooked food and prepared items.
- Made meals in accordance with company standards and requirements.
- Monitored temperatures of prepared food and cold-storage areas.
- Rotated inventory to reduce waste and optimize freshness.
Server
Kit's Kitchen
10.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Front Desk Receptionist
Kit's Kitchen
whitehorse
10.2023 - Current
Education
Cyber Security
Kensley College
Québec, QC05.2023
Skills
- Customer Service
- Equipment Maintenance
- Teamwork and Collaboration
- Crew Leadership
- Time Management
- Safety
- Computer Networking
- Microsoft Excel
- Complex Problem Solving
- Hardware and Software Configuration
- Telephone and Email Communication
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Additional Information
- Can work full time legally
- can work in cold temperature
- having good computer skills
Certification
- best employee of the month, Traiteur Brera Inc. - 2023
- Licensed \Yukon Liquor Corporation - November 14, 2023
Timeline
Server
Kit's Kitchen
10.2023 - Current
Front Desk Receptionist
Kit's Kitchen
10.2023 - Current
Crew Member
Mcdonalds
07.2022 - 07.2023
General Helper
traiteur brera Inc.
04.2022 - 07.2023
Cyber Security
Kensley College