Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Disclaimer
Timeline
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Monica Satya Bala Manti

Mississauga,Canada

Summary

Compassionate Primary Teacher with a proven track record of high productivity and efficient task completion. Expertise in curriculum development and inclusive teaching strategies, complemented by strong skills in classroom management. Recognized for fostering positive learning environments that promote student growth through effective communication and empathy. Career goals include further enhancing educational practices to support diverse learning needs.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Primary Teacher

Top Kids Senior Secondary School
06.2018 - 03.2025
  • Taught English (Grades 4–6) and social sciences (Grade 5); also handled classes for Grades 2, 3, and 7
  • Designed effective lesson plans and ensured over 90% class comprehension
  • Organized extracurricular activities such as storytelling, spot speeches, and assemblies
  • Focused on slow learners by tailoring curriculum for better understanding

Primary Teacher

Scholars Academy
07.2017 - 03.2018
  • Taught English, EVS, and Math to Grade 2 students
  • Used teaching aids and interactive methods for concept clarity
  • Prepared students for assemblies and improved classroom engagement

Quality Analyst

Knoah Solutions Pvt. Ltd.
12.2015 - 12.2016
  • Audited 25–30 customer calls daily for Airtel postpaid services
  • Provided actionable feedback and monitored ZTP compliance
  • Suggested process improvements and kept supervisors updated

Verification Executive

First Advantage Offshore Services Pvt. Ltd.
10.2010 - 10.2011
  • Conducted global background checks on candidate profiles
  • Coordinated with vendors and recruiters for detailed verification
  • Managed escalations and maintained accurate work logs

Team Member (Semi-Technical Process)

Mahindra Satyam
04.2009 - 02.2010
  • Resolved ISP issues for US customers through technical troubleshooting
  • Focused on first-call resolution and followed up for issue closure

Procurement Associate

Cambridge Systems
09.2008 - 03.2009
  • Prepared quotations and purchase orders using Navision
  • Coordinated with vendors and processed RFQs

Senior Sales Representative

Dell International Services Pvt. Ltd.
09.2006 - 10.2007
  • Sold Dell products, including laptops, desktops, servers, and accessories
  • Managed inbound and outbound sales, resolving customer queries
  • Documented sales processes and provided excellent customer service

Education

Masters of Management -

University of Niagara Falls
true
10-2026

Bachelor of Education - Math & Physical Science

AM Reddy College of Education, Acharya Nagarjuna University
12.2021

Bachelor of Technology - Electronics & Communications

GMRIT, JNTU Affiliated
12.2005

Intermediate - MPC

12.2000

SSC -

Kotak Salesian School
12.1997

Skills

  • Strong communication and interpersonal skills
  • Expertise in teaching English
  • Proficient in Math Education
  • Experienced Social Sciences Instructor
  • Proficient in Leadsquared
  • Skilled in Zoho Books Management
  • Experienced with CAST
  • Experienced with CSPI Framework
  • Experienced with DOMS Application
  • Event Organization
  • Quality Process Enhancement
  • Effective Documentation Practices
  • Market Research
  • Sales Proficiency
  • Customer Relationship Management
  • Client Retention Strategies
  • Effective Time Management
  • Strategic Issue Resolution
  • Team collaboration

Certification

  • CBSE training and webinars
  • English workshops
  • Voice and accent training

Accomplishments

  • I got a promoter award worth 500 rupees when I worked for Verizon in Mahindra Satyam.
  • I got a RAVE card for taking up new responsibilities and completing them accurately.

Disclaimer

I hereby declare that the above information is true to the best of my knowledge.

Timeline

Primary Teacher

Top Kids Senior Secondary School
06.2018 - 03.2025

Primary Teacher

Scholars Academy
07.2017 - 03.2018

Quality Analyst

Knoah Solutions Pvt. Ltd.
12.2015 - 12.2016

Verification Executive

First Advantage Offshore Services Pvt. Ltd.
10.2010 - 10.2011

Team Member (Semi-Technical Process)

Mahindra Satyam
04.2009 - 02.2010

Procurement Associate

Cambridge Systems
09.2008 - 03.2009

Senior Sales Representative

Dell International Services Pvt. Ltd.
09.2006 - 10.2007

Masters of Management -

University of Niagara Falls

Bachelor of Education - Math & Physical Science

AM Reddy College of Education, Acharya Nagarjuna University

Bachelor of Technology - Electronics & Communications

GMRIT, JNTU Affiliated

Intermediate - MPC

SSC -

Kotak Salesian School
Monica Satya Bala Manti