Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Monica Michelle Caldera

Ontario

Summary

Successful full-time college student with abundant experience in measuring vital signs, caregiving, operating electrocardiograph machines, performing venipuncture and various lab tests, computer technology, social media, and operating cash registers/cash handling. Currently aspiring building my skills as I study and make relationships. Organized and dependable candidate at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

Niky's Sport
01.2023 - 12.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Cashier

Chipotle Restaurant
08.2022 - 03.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Caregiver

IHSS In Home Support Services
08.2020 - 04.2022
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Assisted in rehabilitation exercises as prescribed by medical professionals, guiding patients towards improved mobility and function.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

Cashier

McDonald's Restaurant
07.2020 - 11.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Associate of Arts - Medical Assistant

Cerritos College
Norwalk, CA
05.2024

High School Diploma -

Preparatoria Gral Lazaro Cardena
Nochistlan De Mejia Zacatecas
06.2021

Skills

  • Safe Food Handling
  • Customer Engagement
  • Inventory Restocking
  • Food Preparation
  • Health Code Compliance
  • Telephone Etiquette
  • Complex Problem-Solving
  • Interactive Communication Skills
  • Salesmanship
  • Quality Control Checks
  • Equipment Maintenance
  • State Regulations Knowledge
  • Problem-Solving
  • Safety
  • Clear Communication
  • Hospitality Service Expertise
  • Flexible Schedule
  • Public speaking
  • Effective communication
  • BLS Provider
  • CPR certified
  • Lab testing
  • Venipuncture
  • Capillary puncture
  • EKG
  • Vital signs
  • Great customer service

Certification


  • Certified BLS Provider
  • CPR certified


Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working

Timeline

Crew Member

Niky's Sport
01.2023 - 12.2023

Cashier

Chipotle Restaurant
08.2022 - 03.2023

Caregiver

IHSS In Home Support Services
08.2020 - 04.2022

Cashier

McDonald's Restaurant
07.2020 - 11.2021

Associate of Arts - Medical Assistant

Cerritos College

High School Diploma -

Preparatoria Gral Lazaro Cardena

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Monica Michelle Caldera