Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Monicah nganga

ottawa,Ontario

Summary

Compassionate Personal Support Worker with extensive experience and skilled in dementia care and mobility assistance. Proven ability to foster trust-based relationships, enhancing clients' emotional well-being while promoting independence. Adept at monitoring health status and collaborating with healthcare teams to ensure optimal patient care and comfort.

Overview

4
4
years of professional experience

Work History

Personal Support Worker( Replacement)

Windsor Park Manor
12.2024 - 12.2024
  • Implemented strategies for managing challenging behaviours in dementia patients, creating a safe environment for all involved.
  • Assisted patients with self-administered medications.
  • Entrusted to handle confidential and sensitive situations professionally.
  • Guided patients to the restroom to support bladder and bowel relief requirements.
  • Completed regular check-ins and progress reports for each client.
  • Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Personal Support Worker(Replacement)

Garden Terrace Nursing Home
10.2024 - 11.2024
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Facilitated mobility assistance for patients requiring help with transfers or ambulation.
  • Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Collaborated with healthcare professionals to develop customized care plans for individual patients.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.

Personal Support Worker

Waterford Retirement Community
03.2023 - 10.2024
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Built strong relationships with clients to deliver emotional support and companionship.

Personal Support Worker

Comfort Care Home Health Services
11.2022 - 03.2023
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Conducted light housekeeping duties to maintain a clean and comfortable patient living space.
  • Assisted clients with daily living activities, promoting independence and well-being.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Personal Support Worker

Home Instead Senior Care Home
03.2021 - 10.2022
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and well-being.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Conducted light housekeeping duties to maintain a clean and comfortable patient living space.

Education

Certificate - Gentle Persuasive Approaches GPA in Dementia Care

Algonquin Career College
Ottawa, ON
11-2024

Certificate - First Aid With CPR Level C

Holmes Safety Training
Ottawa, ON
06-2024

Psw Diploma - Personal Support Worker

Algonquin Career College
Ottawa, ON
05-2024

Early Child Hood Education - Early Childhood Education And Care

Shilida College
Nairobi Kenya
12-2009

Skills

  • Mobility assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Palliative care
  • Privacy and confidentiality
  • Cultural sensitivity
  • Compassionate care

Languages

English
Full Professional
Swahili
Full Professional

Timeline

Personal Support Worker( Replacement)

Windsor Park Manor
12.2024 - 12.2024

Personal Support Worker(Replacement)

Garden Terrace Nursing Home
10.2024 - 11.2024

Personal Support Worker

Waterford Retirement Community
03.2023 - 10.2024

Personal Support Worker

Comfort Care Home Health Services
11.2022 - 03.2023

Personal Support Worker

Home Instead Senior Care Home
03.2021 - 10.2022

Certificate - Gentle Persuasive Approaches GPA in Dementia Care

Algonquin Career College

Certificate - First Aid With CPR Level C

Holmes Safety Training

Psw Diploma - Personal Support Worker

Algonquin Career College

Early Child Hood Education - Early Childhood Education And Care

Shilida College
Monicah nganga