Monica DiMartino

• Responsible for filing all client folders
• Back up phone support for scheduling client viewing apts
• Follow up on customer satisfaction after calls
• Responsible for all data entry of customer info into CRM
• Created templates for office use to improve user friendly environment
• Maintain customer contact information for mailing brochures etc
• Support sales reps on info requirements etc
• Plan and arrange office parties.

• Maintained clean, neat and hazard-free areas to protect kids, personnel and families.

• Enhanced child development by implementing age-appropriate activities and learning experiences.

• Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.

• Supported the emotional well-being of children by providing nurturing care and addressing individual needs.

• Prepared nutritious meals and snacks in accordance with food safety guidelines, promoting healthy eating habits among daycare attendees.

• Successfully manage customer orders of deli/salad bar options on demand
• Prepare and package pre-packaged foods between service customers
• Manage customer special phone orders
• Successfully manage customer concerns
• Back up to cashiers when needed including closing and balancing of monies at end of shifts
• Able to work in a fast paced environment ensuring all baked goods are in proper conditions
• Useful knowledge about health and safety checks for both products and the safety of oneself and others in the work place
• Always on high alert to ensure products and machines are both in proper and functional states.