Monique Sawchuk
Edmonton,AB
Summary
An experienced, ambitious, and results-oriented Seasonal Sales Associate with expertise in attention to detail, cash handling, and teamwork. A highly driven and hardworking professional who gets the job done right with excellent communication and negotiation skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Seasonal Sales Associate
Zack and Finnigan at Home
10.2023 - 01.2024
- Handle all point of sale (POS) transactions in compliance with company standards
- Provided excellent customer service to ensure customer satisfaction
- Ensured that store merchandise was properly displayed
- Stocked shelves and updated product inventory
- Tracked and monitored inventory levels
- Maintained high level of product knowledge
- Organized store displays
- Setup and breakdown of promotional displays
- Followed all store policies and procedures
- Responded to customer inquiries and complaints in a timely and professional manner
- Maintained a clean and organized work space
- Greeted customers in a friendly and welcoming manner
- Processed customer returns and exchanges
- Opening and closing of the store
- Priced merchandise.
Warehouse
Hexion Inc.
10.2016 - 08.2022
- Followed company safety protocols and procedures, helping to reduce workplace injuries
- Restocking warehouse
- Unload/Load trucks
- Process shipping/receiving paperwork.
- Run Reactors.
- Established safety protocols for warehouse environment, significantly reducing workplace accidents.
Head Cashier/Customer Service Representative/Sales
Rona
02.2008 - 05.2017
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Counted cash drawers at beginning of shifts to verify correct amounts
- Answered store phone and wrote down customer requests for deliveries, or large orders
- Trained new cashiers on customer service procedures, company policies and system operations
- Managed a team of cashiers and oversee their daily tasks
- Assisted with closing duties such as counting money and reconciling receipts
- Filing out paperwork for commercial accounts, web orders, deliveries, and charge accounts
- Sort and distribute mail
- Answering phones and directing customers when needed
- Provided customers with product information and responded to inquiries courteously and promptly
- Helped customers with projects in the home decor/paint department
- Changed product displays
- Restocked shelves
- Helped customers with home improvement projects.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Education
Certificate - Time Management
MacEwan University
Edmonton, AB05.2021
High School Diploma -
Harry Ainlay High School
Edmonton, AB06.2007
Skills
- Attention to Detail
- Cash Handling
- Customer Service
- Data Entry
- Documentation
- Product Knowledge
- Problem Solving
- Multi-tasking
- Microsoft Office
- SAP
- POS Systems
- Adobe Suite
- Merchandising
- Product Sales
Certification
- Certified Forklift Operator, Expires April, 2026 - 8 years experience
- First Aid Training - Expires April, 2026
Timeline
Seasonal Sales Associate
Zack and Finnigan at Home
10.2023 - 01.2024
Warehouse
Hexion Inc.
10.2016 - 08.2022
Head Cashier/Customer Service Representative/Sales
Rona
02.2008 - 05.2017
Certificate - Time Management
MacEwan University
High School Diploma -
Harry Ainlay High School
- Certified Forklift Operator, Expires April, 2026 - 8 years experience
- First Aid Training - Expires April, 2026
Similar Profiles
Beau MitchellBeau Mitchell
Heavy Equipment Operator, Labourer at Finnigan ExcavationsHeavy Equipment Operator, Labourer at Finnigan Excavations
Erin DootErin Doot
Legal Assistant at Charters Tyler Zack & ShearerLegal Assistant at Charters Tyler Zack & Shearer
Asma IrfanAsma Irfan
English Language Teacher at Zack NewmanEnglish Language Teacher at Zack Newman