Monica Wilcox

I have successfully developed and implemented The Johnnie Greenstock curriculum, along with associated classes, at First Five San Pablo, California.This initiative aims to address the critical issue of obesity through education on fundamental nutrition principles. With the support of the organization, this program has been integrated into their existing curriculum.

The 'Johnnie Greenstock and 4P's' intervention is a comprehensive six-week nutrition program designed specifically for families, targeting the reduction of obesity among Hispanic and African American children aged three to five years in Contra Costa County. The primary objectives of these classes are to enhance nutrition awareness, promote healthy behaviors, and encourage the adoption of nutritious habits among participants

• Designed project-based assignments that encouraged creativity while reinforcing essential concepts from the curriculum.
• Participated in school-wide initiatives that promoted a positive school culture and supported the development of well-rounded students.
• Evaluated student progress through formative and summative assessments, informing instructional decisions for optimal learning outcomes.
• Tailored instruction to meet the unique learning needs of each student, adapting lesson plans based on individual progress and feedback.
• Updated and revised course content and teaching methodologies.
• Provided individualized support to students with diverse learning needs, fostering an inclusive classroom environment.

• Current Role- Reduce and improve health and health disparities through targeted case management among African American adults and children
• Cognitive, mental and physical by helping become empowered to make healthy choices for themselves, their families and their communities
• Provides intake, assessment, diagnosis, and coordinates community-based services for over 100 African American Families children and adults at risk for low birth weight, infant mortality, cognitive and developmental disabilities in Contra Costa county
• Develops Individualized Service Plans (ISP) and outline the specific needs, goals, and preferences of African American Families receiving services, particularly in contexts such as prenatal, postpartum, healthcare, disability services and mental health support
• Developed and aligned Individual Service Plans (ISP) with the objectives of individuals and families through comprehensive needs assessments, identifying specific goals and formulating strategic plans utilizing appropriate interventions and resources
• Utilizes ETO and (evidence to outcomes data base) for Case Management & Service Planning track client data, program enrollments, cases, service planning, and delivery
• Maintained and managed Electronic Health Records (EHR), CCLink ensuring accurate and comprehensive documentation of patient medical histories, including demographics, progress notes, problems, and medications, to enhance quality of care and streamline administrative processes
• Conducts and evaluates qualitative and quantitative metrics, including survey results, health outcomes, and subsequently developed comprehensive reports
• Establishes and maintains trusting relationships with African American families to facilitate open communication and encourage their involvement in case management processes
• Implement culturally sensitive practices that respect and incorporate the values, beliefs, and practices of African American families into case planning and service delivery
• Administered subsequent assessments, ASQs, Ages and Stages cognitive developmental screenings to identify children’s developmental progress in key areas such as communication, gross and fine motor skills, problem-solving, and personal-social skills
• Supports African American adults, infants and children with developmental disabilities and providing financial assistance, early intervention and educational resources relevant to their unique cultural and socio-economic contexts
• Facilitate engagement and connection between families and African American clinicians, including pediatricians, to enhance the ability to meet their needs effectively
• Facilitate connections for families to Public Health Nursing, Mental Health services, and Cognitive Developmental agencies support to provide wraparound comprehensive assistance and resources
• Developed and implements ongoing training and strategies aimed at enhancing cultural competency within Black Infant Health, ensuring inclusive practices among all staff members
• Represented BIH at health fairs and community events, providing information on BIH programs and services
• Develops and implemented quarterly outreach initiatives, resource distribution strategies, and educational events for the Black Infant Health program
• Proficiency in public speaking by effectively educating and providing instruction to diverse audiences and community stakeholders
• Actively participates in and facilitated community educational classes and workshops designed to assist African American families in comprehending the prenatal and postpartum and child development services offered by Black Infant Health program
• Organized and led community and stakeholder meetings, gathering insights and data compiling results the monthly and quarterly report
• Plans and executed Infant Child Growth and Development workshop focused on educating and supporting African American families at risk for maternal mortality, low birth weight, cognitive development challenges, and developmental disabilities
• Identified, built, and maintained partnerships with local community agencies WIC, African American Conductors, Coco Doulas, Healthy Start, RECB east Bay Concord, Perinatal Equity Initiative and stakeholders to enhance outreach efforts focused on educating and informing families
• Developed PowerPoint presentations for community stakeholders to effectively communicate the programs and services available at various locations
• Planned, implemented and coordinated special events, nutrition awareness tables, and health fairs to promote community well-being within the African American Community
• Represented Black Infant Health at community and statewide agency events, addressing inquiries and promoting equitable service access; focus on reducing disparities in the African American community by leveraging cultural knowledge to identify service gaps, foster relationships, and collaborate with organizations to respond to emerging community trends
• Facilitated educational workshops for expectant and new African American mothers, emphasizing maternal and infant health
• Developed and implemented Black Infant Health maternal health curriculum focused on prenatal and postpartum, nutrition, early childhood and cognitive development and parenting skills
• Collaborated with healthcare professionals to provide resources and support tailored to the unique needs of African American families
• Conducted group discussions and offered individualized counseling to address participants' concerns and challenges
• Fostered a supportive community environment that encouraged the sharing of experiences and peer support
• Monitored and evaluated participant progress, providing constructive feedback and adjusting programs as necessary
• Organized health screenings and made referrals to appropriate healthcare services
• Advocated for policies and practices that promote the health and well-being of African American families within the community
• Conducted group discussions and provided one-on-one counseling to address participants' concerns and challenges
• Fostered a supportive community environment that encouraged sharing of experiences and peer support
• Monitored and evaluated participant progress, providing feedback and adjusting program as needed
• Develops and implements strategies for advancing cultural competency within the service provider in to promote equity within Black Infant health
• Provides annual training and equity workshops

• Supported the program director in preparations for the resident selection process
• Set program budget priorities for program, and consumer projects
• Prepared and monitored expenses and financial statements to meet revenue and budget targets
• Developed and assisted in the preparation and update of the program handbook
• Wrote and executed weekly educational, recreational, and vocational activity plan for the consumer
• Assisted the program director in the orientation of the resident to the program
• Coordinated, prepared and distributed weekly activities schedule
• Evaluated program outcomes
• Recruited, hired, coached, encouraged, and retained a high performing employee team
• Advocate on behalf of consumers under the Lanterman Act policy laws and procedures and Regional Center of the east Bay (RCEB)
• Conducted an assessment for all newly entering clients to assess their strengths, their needs, and use that assessment to inform Case Manager
• Devised and implemented ISP with case manager and interdisciplinary team
• Assessed target the areas of health, mental health, housing, employment, wellness, disability, access, and benefits
• Consistently exercises discretion and judgment to analyze, interpret, make deductions and then decide what actions are necessary based on the varying facts and circumstances of each individual case
• Responsible for the supervision, training and evaluation of instructors who work directly with clients on their caseload
• Support the development and attainment of client rehabilitation goals, including securing housing and employment, development of a support system, increasing socialization skills, participating in recreational activities
• Provided one on one and group counseling, medication management, and crisis intervention
• Conducted home visits and counseled low-income families, individuals, pregnant women, and single mothers on diet health and nutrition and family planning and birth control
• Implemented and developed various techniques to address depression, addiction, substance abuse, suicidal impulses, stress, self-esteem, and grief
• 5 years’ assessment experience for all current and newly entering consumers
• Managed a case load of 15 residential and day program consumers’ w/disabilities and mental illness
• Conducted intake process, program interview, and program placement and consumer orientation for people new to the program
• Direct assistance with case managers in gaining access to services, coordination of care, oversight of the entire case, and linkage to appropriate services
• Assessed eligible consumers to determine service needs
• Referred consumer to external resources to obtain additional services needs
• Monitoring and follow-up
• Evaluation and revision of program and consumer goals
• 7 years’ writing and implementing Individualized Service Plans (ISP) in collaboration w/case manager and interdisciplinary team
• Monitored program compliance with State/Federal/local standards Title 17, Title 22 and DHS Licensing
• Wrote and submitted Special Incident Reports (SIR)
• Provided crisis management for consumers
• Collaborated with the RCEB case manager detailed information regarding establishing the foundation for the (ISP)
• Ensured standards of care are maintained
• Coordinated, supervised and participated in the activities with the program
• Bridged gaps in ineffective staffing patterns by teaching, training and monthly staff meetings and in-service
• Reviewed progress notes, quarterly and semi-annual reports
• Maintained and secured consumer program records in accordance with standards and regulations
• Maintained a high level of ethical conduct regarding confidentiality, dual-relationships, and professional stature
• Participates in continuing education (CEU)
• Reported to senior management / personnel when required
• Coordinated staff weekly in-home visits
• Supported clients with legal paperwork, provided, pre-court and pre-trial documents
• Counseled individuals, families, and groups, providing information for referrals
• Developed and maintain clinical records and program documentation according to organization standards, such as assessments, treatment plans, progress notes, and termination summaries
• Conducted home and residential visits to monitor quality of care being provided
• Coordinated professional and paraprofessional services and facilitate educational classes such as parenting and independent living skills, and behavior management
• Arranged client transportation to appointments and community agencies
• Completed behavioral health overlay services assessments and oversaw behavioral programs associated with client treatment plans
• Development, implementation and revision of individual treatment and individual service plan
• Developed and facilitated support, educational, vocational, and social groups/activities for program clients
• Follow up with evaluation and goal resetting if applicable
• Coordinated the existing program with other current programs in the local area
• Improved program performance by utilizing risk management and quality assurance techniques
• Planned, developed and implemented on-going program design utilizing effective leadership techniques (planning, organizing, motivating, controlling, and communicating)
• Devised key indicators for program planning, review, and evaluation
• Provided ongoing case management services, monitoring progress and adjusting plans as needed.
• Assisted clients in budgeting and financial planning to promote long-term stability and success.
• Delivered consistent follow-up services to track client progress over time as clients worked towards increased independence.
• Educated clients on available resources, benefits, and services within their communities.
• Coordinated transportation arrangements for clients to ensure accessibility to appointments, meetings, and events.
• Implemented life skills training programs that prepared individuals for successful independent living transitions.
• Improved community integration for clients through facilitating appropriate social activities and events.
• Offered crisis intervention services when necessary, providing immediate support and connecting individuals to appropriate resources.
• Advocated for client rights, ensuring access to appropriate housing, healthcare, employment opportunities, and education programs.
• Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
• Communicated regularly with clients' families to provide updates on health and wellbeing.
• Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
• Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
• Researched and recommended community resources to meet clients' needs.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
• Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
• Trained new staff members on best practices for home health care.
• Constructed cognitively stimulating activities.
• Developed and implemented care plans for clients.
• Enhanced client independence by developing personalized plans and setting achievable goals.
• Empowered clients in decision-making processes, promoting autonomy and self-determination.
• Conducted assessments for determining individual needs and creating tailored support strategies.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

• Scheduled and provide Independent Living Services to people with disabilities in their home and in the community based on their ISP Goals and scheduling needs
• Participate fully as an interdisciplinary team member for individuals served by Regional Center Case Managers, family members, advocates
• Assisted with the development and implementation of Individual Service Plans (ISPs)
• Facilitated quarterly meetings
• Provided instruction to individuals on independent living skills through utilization of various teaching methods, including explaining, use of visuals, modeling/demonstrating, repetition, verbal prompting, or other methods useful to the individual
• Developed teaching plans on areas identified in the (ISP), which may include money management, social skills, utilization of community resources, housing, meal preparation, home and community safety, self-advocacy, health care, household maintenance, personal care, mobility, and emergency preparedness
• Documented services provided according to policies and procedure
• Maintained objective, clear and concise records of contacts in client's files
• Solicited needed information from clients for program evaluation and reporting purposes
• Attend monthly meetings and training, and all other meetings and training courses as scheduled