Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Monica Vasquez

Long Beach,CA

Summary

A skilled state-licensed phlebotomy technician I bring a professional, detailed-oriented, and patient-centered approach to the job. Looking for a challenging and rewarding position as a phlebotomy technician where I can use my skills in blood collection and leadership techniques and continue to grow in every aspect.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lab Assistant/Phlebotomist

St. Mary Medical Center
03.2022 - Current
  • Working in all departments in the hospital, such as Emergency department, labor and delivery outpatient, in patient, respond to emergent codes through the hospital.
  • - Working in the lab preparing and processing blood specimens, urine, stool, and other bodily fluids.
  • - Leading the phlebotomy team to achieve timed, and other venipunctures in a timely and professional manner.
  • - Outpatient, ordering proper tests, processing and distributing all tests to designated departments.
  • - Emergency department designated to draw patients in fast track and or assist nurses with difficult blood draws.
  • - Labor and delivery, drawing newborn screens, CBC, Bilirubin, samples with lancet capillary and or venipuncture samples if needed.
  • Conducted routine laboratory tests, ensuring adherence to safety protocols and accuracy in results.
  • Facilitated timely completion of experiments by maintaining a well-organized workspace and efficient workflow.
  • Managed inventory levels effectively by tracking supply usage and placing orders for required materials before depletion.
  • Maintained safe, tidy and organized laboratory environment for accurate test results.
  • Recorded and analyzed data to produce reports of results.
  • Developed new protocols and improved existing laboratory processes.

Phlebotomist

Long Beach Memorial Hospital
07.2018 - 03.2022
  • - Accurately and carefully utilize straight and butterfly needles as well as venous blood gas kits, lancet capillary to draw patients in a professional environment.
  • - Properly handle anxious patients with a lie down method resulting in a reduced risk of patient fainting and avoiding possible injury due to falls.
  • - Maintain an organized phlebotomy cart to increase efficiency significantly reducing time between presentation and collection completion.
  • - Monitored phlebotomist stick per hour rate, patient wait time and inventory supply, communicated areas for improvement promptly and respectfully.
  • - Enhanced patient experience by thoughtfully explaining the collection process while demonstrating genuine care for patients. Experience in optimal patient care experience.
  • - Follow all phlebotomy safety regulations, including the proper use of PPE, OSHA cleanliness standards, handling of biohazard materials and blood disposal methods.
  • Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
  • Trained and mentored junior staff on best practices in phlebotomy procedures and patient interaction.
  • Implemented quality control measures to enhance accuracy in specimen handling and processing.
  • Collaborated with healthcare teams to coordinate efficient patient flow during high-demand periods.
  • Developed educational materials for patients regarding pre- and post-procedure care, improving patient understanding.
  • Evaluated existing phlebotomy protocols, proposing enhancements that improved overall service delivery efficiency.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.

Phlebotomist Technician

Grifols Plasma Center
11.2017 - 07.2018
  • - Assisted in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.
  • - Established rapport with donors to ensure overall customer satisfaction with the center to support long term donation, all while ensuring donor confidentiality.
  • - Explaining the collection process with patience and compassion, ensuring patients understand that their utmost care is our priority.
  • - Set up, disconnect, and operate the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, ect. Ensures the proper calibration and maintenance of autopheresis machines and associated equipment.
  • Collected blood samples following strict safety protocols to ensure patient and donor well-being.

Education

AA - Associate of Arts

El Camino College
Torrance, CA
01.2023

High School - General Studies

Jordan High School
Long Beach, CA
01.2007

Skills

  • Medicopia, RFID Handheld devices, Cisco Phones, Cerner Millennium, Microsoft, 365 Outlook, Citrix, Cerner Millennium, Time keeping, Time management, Problem solving, Critical thinker, Customer service, Bilingual
  • Lab safety protocols
  • Laboratory safety protocols
  • Specimen processing
  • Laboratory techniques

Certification

CPT 1

  • Licensed Phlebotomist - 2018

Languages

Spanish
Professional Working

Timeline

Lab Assistant/Phlebotomist

St. Mary Medical Center
03.2022 - Current

Phlebotomist

Long Beach Memorial Hospital
07.2018 - 03.2022

Phlebotomist Technician

Grifols Plasma Center
11.2017 - 07.2018

AA - Associate of Arts

El Camino College

High School - General Studies

Jordan High School

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Monica Vasquez