Summary
Overview
Work History
Education
Skills
References
Timeline
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Monica Vargas

Toronto,ON

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

12
12
years of professional experience

Work History

Administrative Clerk

ProColor Collision
Toronto, Ontario
09.2023 - 10.2024
  • Managed daily office operations, including scheduling appointments and managing incoming calls.
  • Prepared and processed documents such as invoices, reports, memos and correspondence.
  • Reviewed all invoices for accuracy prior to processing payment requests.
  • Verified vendor invoices against purchase orders before submitting them for payment approval.
  • Greeted and signed in visitors to facilitate front office operations.

Medical Office Administrator

TCBH Urology Clinic
Toronto, Ontario
06.2022 - 10.2024
  • Greeted patients, answered phones and scheduled appointments.
  • Registered new patients into the practice management system.
  • Provided support to clinical staff when needed.
  • Scheduled follow up appointments for patients after their visit.
  • Prepare patients to conduct a bladder scan
  • Co-ordinate & book surgeries for patients
  • Responsible for triaging referrals

Medical Office Administrative Assistant/Medical Aesthetician

Machat Medical
Vaughan, Ontario
09.2015 - 09.2022
  • Greeted patients and visitors in a friendly, professional manner.
  • Maintained cleanliness of the office by restocking supplies, cleaning exam rooms.
  • Assisted with filing of documents related to patient care, such as lab results, doctor's notes, and other paperwork.
  • Provided customer service support to answer questions about services offered at the clinic.
  • Resolved any customer complaints promptly and effectively.
  • Assisted with ordering office supplies as needed while adhering to budgetary guidelines.
  • Interacted professionally with other healthcare staff members across different departments.

Medical Office Administrator

Jane Finch Family Health Team
Toronto, Ontario
07.2012 - 10.2013
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Assisted with referrals and prepared medical records for patients.
  • Registered patients and scheduled appointments.
  • Maintained confidentiality of patient information at all times.
  • Greeted patients, answered phones and scheduled appointments.

Education

Some College (No Degree) - Medical Office Assistant

Medix College
Toronto, ON

Skills

  • 15 years experience as Medical administrator & 6 years Medical spa administrator
  • Patient care and confidentiality
  • Fluent in Spanish as a second language
  • Advanced computer skills in : EMR, Medi-tech, YMS, HR elective admissions booking , MS word, Jane, Accuro and Quickbooks
  • Prioritizing patients
  • Mulit tasker and problem solver
  • Proficiency in medical management systems

References

References available upon request.

Timeline

Administrative Clerk

ProColor Collision
09.2023 - 10.2024

Medical Office Administrator

TCBH Urology Clinic
06.2022 - 10.2024

Medical Office Administrative Assistant/Medical Aesthetician

Machat Medical
09.2015 - 09.2022

Medical Office Administrator

Jane Finch Family Health Team
07.2012 - 10.2013

Some College (No Degree) - Medical Office Assistant

Medix College

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Monica Vargas