Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Monica Vallejo

Lodi,CA

Summary

Dedicated front desk receptionist with expertise in managing patient flow and scheduling. Skilled in cash handling and payment processing, providing outstanding customer service and fostering a welcoming atmosphere for clients. Aiming to enhance operational efficiency in a dynamic team environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

BevMo
Burlingame, CA
10.2010 - 08.2011
  • Processed customer transactions efficiently using POS systems.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Educated customers on promotions, enhancing their shopping experience.

Dental Assistant/Front Desk Receptionist

Wu DDS
San Mateo, CA
09.2009 - 11.2009
  • Assisted dentists in chairside procedures, ensuring patient comfort and safety.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Scheduled and confirmed patient appointments.
  • Greeted patients and visitors, creating welcoming atmosphere.
  • Collected room deposits, fees, and payments.

Front Desk Receptionist

Landucci Orthodontics
San Mateo, CA
05.2009 - 09.2009
  • Managed appointment scheduling and patient flow to enhance office efficiency.
  • Provided exceptional customer service, addressing patient inquiries and concerns promptly.
  • Coordinated communication between orthodontists and patients for treatment updates.

Intern

Landucci Orthodontics
San Mateo, CA
03.2008 - 05.2008
  • Assisted orthodontic staff with patient scheduling and appointment confirmations.
  • Supported the preparation of treatment materials and patient records for procedures.
  • Engaged with patients to provide information on treatment plans and follow-up care.
  • Observed and learned various orthodontic procedures, contributing to overall team efficiency.

Education

Certificate - Dental Assistant

R.O.P.
San Mateo, CA
06.2008

High School Diploma -

Aragon High School
San Mateo, CA
06.2005

Certificate - Dental Front Office

R.O.P.
San Mateo, CA
01.2005

Skills

  • Customer assistance
  • Work ethic and integrity
  • Reliability and punctuality
  • Cash handling
  • Time management skills
  • Payment processing
  • Honest and dependable

Certification

  • Certified Dental Assistant
  • Certified Dental Front Office

Timeline

Cashier

BevMo
10.2010 - 08.2011

Dental Assistant/Front Desk Receptionist

Wu DDS
09.2009 - 11.2009

Front Desk Receptionist

Landucci Orthodontics
05.2009 - 09.2009

Intern

Landucci Orthodontics
03.2008 - 05.2008

Certificate - Dental Assistant

R.O.P.

High School Diploma -

Aragon High School

Certificate - Dental Front Office

R.O.P.
Monica Vallejo