Summary
Overview
Work History
Skills
Certifications
References
Timeline
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Monica Schamber

Airdrie,AB

Summary

Dedicated restaurant professional with 18 years experience ranging from casual to fine dinning. Renowned for giving excellent customer service and always going above and beyond to enhance guest satisfaction. Looking to join a team where I can build a long-term career.

Overview

13
13
years of professional experience

Work History

Waitress & Supervisor

The Keg Steakhouse and Bar
04.2015 - Current
  • Give guests their most memorable experience and ensure any problems are resolved before any patron leaves our the establishment
  • In charge of running the front of house while making sure all staff are following policies/procedures as well as steps of service
  • Communicate with all areas of the restaurant to guarantee a successful night
  • Perform all closing manager duties to set the following day up for success. (Calculate all cash, complete paper work and lock up the building)

Waitress

Ranahans Calgary Stampede
07.2020 - 07.2024
  • Delivered exceptional service to high end professional guests
  • Engaged with patrons to understand their preferences
  • Entertained parties from out of town ensuring memorable experiences showcasing the Calgary Stampedes highest standards

Cocktail Waitress/ Opening & Closing Bartender

Boston Pizza
07.2012 - 01.2015

•Performed all opening and closing dutiesincluding setup and take down of bar, ensuring inventory levels were adequate and securing cash.

•Oversaw VLT operations maintaining positive playing while also serving dine in guests.

•Responsible for liquor, beer, wine orders

Skills

  • Consistently delivers outstanding service fostering to repeat business
  • Lead and mentor staff promoting a productive and fun working environment
  • Knowledgeable in alcohol and wine pairing
  • Passionate about enhancing guest experience by providing personalized service

Certifications

  • Pro serve

References

  • Sarah K 403-909-2246 (KEG MANAGEMENT)

Timeline

Waitress

Ranahans Calgary Stampede
07.2020 - 07.2024

Waitress & Supervisor

The Keg Steakhouse and Bar
04.2015 - Current

Cocktail Waitress/ Opening & Closing Bartender

Boston Pizza
07.2012 - 01.2015
Monica Schamber