Monica Sandhu
Ottawa,ON
Summary
Detail-oriented and proactive professional with superb people-skills and public relations experience. Business-savvy with excellent decision making skills.
Overview
5
5
years of professional experience
Work History
Executive Administrative Assistant
Ultimate Mile
05.2021 - Current
- Screened calls, emails and initiated actions to respond or direct messages for CEO.
- Updated spreadsheets and databases to track, analyze, and report on data.
- Processed travel expenses and reimbursements for CEO.
- Handled confidential and sensitive information with discretion and tact.
- Filed paperwork and organized computer-based information.
- Created pipeline of clients from LinkedIn for CEO to make contact with.
Social Media Assistant
High Fives Sports Pub
03.2021 - Current
- Managed Facebook content for engagement and responded to messages.
- Encouraged and increased customer engagement through Facebook.
- Shared information about current promotions and captivating content.
- Created engaging content to keep social media channels updated and on brand.
- Obtained, attributed and wrote compelling captions and other text for Facebook posts.
- Created Facebook content with the use of Canva.
Administrative Assistant
High Fives Sports Pub
04.2020 - Current
- Executed record filing system to improve document organization and management.
- Administrated payroll for employees on a bi-weekly schedule.
- Created and maintained databases to track and record sales.
- Reconciled payments for credit cards, cash, interac and cheques.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Managed email inquiries and responded in a timely manner.
- Recorded new hires and terminations with updates to bookkeeper.
Teaching Assistant
University Of Ottawa
01.2019 - 04.2020
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Shared important information with students concerning upcoming assignments and tests.
Education
Bachelor of Social Science - Sociology
University of Ottawa
Ottawa, ON04.2021
High School Diploma -
West Carleton Secondary School
Dunrobin, ON07.2015
Skills
- Customer Service
- MS Office
- Flexible and Adaptable
- Problem-Solving
- Analytical and Critical Thinking
- Excellent Communication
- Social Media Management
- Expense Reporting
- Documentation and Reporting
- Spreadsheet Tracking
- Quality Control
- Information Confidentiality
Timeline
Executive Administrative Assistant
Ultimate Mile
05.2021 - Current
Social Media Assistant
High Fives Sports Pub
03.2021 - Current
Administrative Assistant
High Fives Sports Pub
04.2020 - Current
Teaching Assistant
University Of Ottawa
01.2019 - 04.2020
Bachelor of Social Science - Sociology
University of Ottawa
High School Diploma -
West Carleton Secondary School
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