Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Monica Salan

Summary

Motivated customer service worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

The We Store
10.2022 - 01.2024
  • Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.

Food Service Worker

Loblaw Companies
09.2021 - 10.2022
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.

Bakery Clerk

Deysi's Bakery & Cafe
06.2020 - 09.2021
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Managed cash register accurately, ensuring proper handling of transactions and tips.

Education

High School Diploma -

St. Joseph's Catholic Secondary School
Windsor, ON
06.2021

Skills

  • Guest Relations
  • POS Software
  • Attention to Detail
  • Organization
  • Safety and Cleanliness Standards
  • Time Management
  • Merchandising knowledge

Languages

Spanish
German

Certification

  • Smart Serve Certified

Timeline

Sales Associate

The We Store
10.2022 - 01.2024

Food Service Worker

Loblaw Companies
09.2021 - 10.2022

Bakery Clerk

Deysi's Bakery & Cafe
06.2020 - 09.2021

High School Diploma -

St. Joseph's Catholic Secondary School
Monica Salan