Monica Rodriguez
Red Deer
Summary
Developed administrative skills in fast-paced office environment with focus on efficiency and accuracy. Skilled in managing schedules, coordinating meetings, and handling correspondence. Seeking to transition into new field where these abilities can drive operational success and support team objectives.
Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.
Overview
2
2
years of professional experience
Work History
Secretary
Columbia Appliance
08.2023 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Nursing
Everest College
12-2010
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Calendar management
- Quickbooks
- Accounts receivable and payable
- Appointment coordination
- Phone reception
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Secretary
Columbia Appliance
08.2023 - Current
Nursing
Everest College
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