Monica Rodriguez
Westminster
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
08.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Food Service Team Leader
Target
10.2020 - 08.2023
- Identified and implemented enhancements to customer service and communication to improve efficiency and customer satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Formulated and implemented marketing strategies to increase sales and customer loyalty.
Sales Associate
Macys Department Store
11.2018 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Science - Pre-Nursing
Santa Ana College
Santa Ana, CA07.2024
High School Diploma -
Westminster High School
Westminster, CA05.2020
Skills
- Organizational Skills
- Multitasking
- Reliability
- Excellent Communication
Certification
- Basic Life Support Certification, American Heart Association - June 2026
Timeline
Barista
Starbucks
08.2023 - Current
Food Service Team Leader
Target
10.2020 - 08.2023
Sales Associate
Macys Department Store
11.2018 - 05.2021
Associate of Science - Pre-Nursing
Santa Ana College
High School Diploma -
Westminster High School
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