Monica Rodriguez
Whittier,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
21
21
years of professional experience
Work History
Food Service Worker
Whittier Union High School District
01.2019 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Handled cash transactions and point-of-sale operations during busy service periods.
- Facilitated collaborative team efforts within cafeteria environment, working closely with fellow Student Food Service Workers and kitchen staff to ensure smooth operations.
- Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
- Participated in regular inventory checks, ensuring adequate stock levels were maintained without excessive waste or spoilage.
- Stored and organized incoming food and supplies.
- Enhanced customer satisfaction by providing efficient and friendly food service to students.
- Handled high-pressure situations calmly during busy mealtimes, maintaining professional demeanor and ensuring students were served promptly.
- Provided exceptional customer service, addressing student inquiries or concerns promptly and professionally.
- Notified supervisor of low stock as reminder to order ingredients, supplies and products.
- Collaborated with kitchen staff to prepare nutritious and appealing meals for students daily.
Student Account Specialist
Business And Actives
11.2023 - 01.2024
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Devised and implemented processes and procedures to streamline operations.
- Managed school events.
- Processed payments for athletics.
- Processed payments for students and parents
- Self-motivated, with strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Manager
Kiddie Kandids Photography Studio
01.2003 - 01.2011
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved marketing to attract new customers and promote business.
- Developed strong relationships with clients, leading to repeat business and referrals.
- Established streamlined process for image selection and retouching, reducing turnaround times for clients.
- Mentored junior photographers, providing guidance on technical skills and professional development.
- Conducted regular performance reviews of staff members, identifying areas of improvement and providing constructive feedback.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06.2001
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Problem-Solving
- Organized Skills
- Invoice Processing
- Hiring and Training
- G Mail
- Arbiter
- ASB Works
Timeline
Student Account Specialist
Business And Actives
11.2023 - 01.2024
Food Service Worker
Whittier Union High School District
01.2019 - Current
Manager
Kiddie Kandids Photography Studio
01.2003 - 01.2011
High School Diploma -
Santa Fe High School
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