Monica Petruska
Aptos
Summary
Dedicated manager with 13 years of experience overseeing staff and operations for Hospitaly. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in food service.
Dedicated food service manager with 13 years of experience overseeing staff and operations for Hospitality. Versatile leader with skills in staff recruitment and leadership, business planning and marketing. Quick-thinker with logical solutions to wide variety of issues in Hospitality.
Overview
2026
2026
years of professional experience
Work History
Senior Conference Services and Catering Manager
Seascape Beach Resort
Aptos
04.2024 - Current
- Prepared reports summarizing financial information such as costs incurred per event or total revenue generated from catering services.
- Provided guidance to staff regarding proper presentation of dishes served at catered events.
- Resolved customer complaints quickly and efficiently.
Multi Unit General Manager
Manchester Airport Group
Reno
- Maintained relationships with vendors to facilitate delivery of supplies on time and within budget.
- Directed staffing, training and development activities within the units.
- Lead initiatives to enhance operational performance through process improvements and cost reduction measures.
- Conducted regular staff meetings to ensure effective communication across departments.
- Recruited new employees as needed based on business demands or changes in personnel structure.
- Coordinated special events such as promotional activities or grand openings for new locations.
- Reviewed employee performance evaluations regularly to assess job performance.
- Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
Senior Conference Planner
Resort at Squaw Creek
Squaw Valley
- Maintained records of all documents related to the conference such as contracts, invoices, receipts.
- Monitored progress of tasks assigned to staff members involved in organizing events.
- Responded promptly to inquiries from sponsors regarding their participation in the event.
- Provided onsite support during conferences ensuring smooth running of all activities as planned.
- Created detailed budget for conferences and tracked expenses to ensure they stayed within allocated amount.
- Gathered feedback from participants after each event to measure success and identify areas of improvement.
- Developed and organized conference agenda, speakers, and activities.
- Coordinated with vendors to arrange venue, catering, decorations, audiovisual equipment, transportation services.
- Generated timely reports highlighting key metrics such as ROI associated with each conference.
- Coordinated and facilitated weddings and other special events.
- Oversaw event logistics, venue scheduling, and accommodations.
Catering & Convention Services Manager
Hyatt Corporation
Incline Village
- Planned menus according to customer specifications while adhering to budget guidelines.
- Supervised the setup of meeting rooms, banquet functions, audio-visual equipment and registration areas for conventions.
- Developed and maintained positive relationships with clients, vendors and other departments.
- Managed the day-to-day operations of convention services in accordance with hotel standards.
- Assisted with the preparation of event orders and contracts for conventions and events as needed.
- Maintained records of event activities including attendance figures and food and beverage costs.
- Performed pre-event inspections to ensure adequate preparations were made prior to guest arrival.
Skills
- Budget management
- Vendor relations
- Customer service
- Contract negotiation
- Team leadership
- Operational efficiency
- Staff training
- Performance evaluation
Timeline
Senior Conference Services and Catering Manager
Seascape Beach Resort
04.2024 - Current
Multi Unit General Manager
Manchester Airport Group
Senior Conference Planner
Resort at Squaw Creek
Catering & Convention Services Manager
Hyatt Corporation