Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Software
Timeline
Hi, I’m

Monica Pereira

Lincolin ,ON
"Be fearless in the pursuit of what sets your soul on fire."
Jennifer Lee

Summary

Accomplished Professional recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detailed-oriented leader skilled in directing teams to develop solutions and solve operational and technical problems. Success implementing systems with superior organizational and communication skills. Recognized for forward-thinking in addressing and resolving concerns, optimizing policies, engaging with team members to improve customer satisfaction.

Overview

10
years of professional experience

Work History

1997707 Ontario LTD. / MSP Haulage

Business Manager
12.2018 - 06.2023

Job overview

  • Oversaw day-to-day operations while managing time efficiently in order to complete all tasks within deadlines.
  • Worked hand in hand with owner to maintain financial control, plan business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations to protect organization from legal liabilities and penalties.
  • Stayed up-to-date, maintaining compliance with legislations and associated regulations, such as Highway Traffic Act, R.S.O. 1990, Motor Vehicle Inspections O.Reg.199/07, Commercial Motor Vehicle Operations Information O.Reg. 424/97, Critical Defects of Commercial Motor Vehicles O.Reg 512/97 and safety Inspections R.R.O. 1990, 611.
  • Maintained accurate records and documented driver qualifications, permits and equipment information.
  • Completed inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels and assisted in identify larger maintenance issues.
  • Identified appropriate travel routes in accordance with applicable traffic and cargo transportation laws, regulations, protocols, and guidelines.
  • Registered and obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
  • Established positive and effective communication among staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities.
  • Leveraged professional networks and industry knowledge to strengthen business relationships.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for all accounts.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.

Ontario Truck Driving School

Academic Administrator
08.2016 - 02.2019

Job overview

  • Provided prospective or new students with information about educational and career planning and resources.
  • Act as liaison between students and various government agencies for funding eligibility.
  • Recommended strategic changes based on findings, resulting in enhanced program effectiveness, increased student enrollment, and improved student satisfaction.
  • Worked closely with Government officials providing necessary data and consultation during auditing and accreditation process.
  • Coordinated, scheduled, and resolved conflicts related to regular recurring events, including registrations, timetables, room bookings, instructor and student training session, course material requests, and examinations.
  • Investigated questions and resolved problems concerning program requirements and admissions.
  • Provided personalized assistance to students and supported a team of 6-8 academic instructors, resulting in improved grades and increased confidence in their academic abilities.
  • Collected, verified, and inputted data into variety of spreadsheets and databases.
  • Maintained confidentiality of students files and documents.

Yoke Group Inc.

Property Manager
01.2013 - 08.2016

Job overview

  • Administered operations to handle needs of more than 130 tenants across 10 property units.
  • Responsible for all rental accounts receivables within the portfolio and determine appropriate action to take often in difficult situations. Negotiate special payment arrangements with residents, as applicable.
  • Perform maintenance inspections of units and projects to assess state of repair. Determine appropriate course of action, developed and implemented strategic project plans and budgets.
  • Coordinate implementation of repairs, assign, prioritize work to be determined and inspects work performed by contractors to ensure compliance with instructions and job specifications carried out on properties to ensure cost efficiencies and minimize cost impact on business.
  • Responsible for supervision and direction of 2-4 staff members, ensuring that all functions of their jobs are carried out in a manner that is consistent with their roles as well as the mission and values of the business.
  • Ensure compliance with legislation and associated regulations, such as Housing Services Act, 2011, Residential Tenancies Act, 2006, Ontario Building Code, Ontario Fire Code as applicable to property.
  • Attend various hearings at Landlord Tenant Board for complex evictions relating to rental arrears and social matters. Attend and assist Sheriff at evictions.
  • Implemented targeted marketing campaigns, conducted competitive market analysis and established strategic partnership to achieve full occupancy.
  • Established rental rates by surveying local rental rates and calculated overhead costs.
  • Attracted new residences with fresh and creative advertisements of vacancies targeted to attract desired individuals and families.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Planned special events such as pre-opening, lotteries, team building, and project tours.

Education

Modern Truck Training
Hamilton

Certificate from DZ License
2006

CDI College
Hamilton, ON

Certificate from Paralegal
2003

University Overview

  • Valid DZ License

Skills

  • Strategic Planning & Execution
  • Records Management
  • Project Management
  • Preventive Measures
  • Operational Safety
  • Effective Prioritization Skills
  • Confidentiality
  • Regulatory Compliance
  • Relationship Management
  • Team Leadership & Support
  • Active Listening
  • Emotional Intelligence
  • Dependability
  • Conflict Resolution
  • Negotiation
  • Empathy
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Achieved real time visibility by introducing Telus Fleet Management, resulting in improved route planning and reducing fuel expense by 8%
  • Negotiated contracts with 5+ vendors, resulting in an average savings of 10% on all contracts.
  • Successfully collaborated with Government officials to oversee and implement new Mandatory Entry-Level Training (M.E.L.T) for Class A license applicants
  • Contributed to development, implementation, and execution of vehicle and heavy equipment maintenance programs.
  • Fostered a collaborative work environment through various team-bonding initiatives
  • Increased occupancy rates from 76% to 93% in 3 months.

Software

Word processing and desk top publishing tools

Communication tools

Data entry

Social Media

Timeline

Business Manager

1997707 Ontario LTD. / MSP Haulage
12.2018 - 06.2023

Academic Administrator

Ontario Truck Driving School
08.2016 - 02.2019

Property Manager

Yoke Group Inc.
01.2013 - 08.2016

Modern Truck Training

Certificate from DZ License

CDI College

Certificate from Paralegal

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Monica Pereira