Hi, I’m
Monica Pellow
Airdrie
Summary
Enthusiastic restaurant server with five years of experience working in busy eating establishments. Looking for a part time position working evenings and weekends. Friendly and upbeat with strong organization, teamwork and interpersonal skills. Reliable, punctual and flexible professional with multitasking and planning abilities. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns.
Overview
15
years of professional experience
1
Certification
Work History
Chucks Roadhouse
Restaurant Server
10.2018 - 02.2019
Job overview
- Greeted new customers, discussed specials, and took drink orders.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Kept server areas clean and stocked to increase efficiency while working tables.
Boston Pizza
Server
05.2009 - 10.2009
Job overview
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Carried out complete closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Steeler's Restaurant And Pub
Restaurant Server
07.2005 - 05.2008
Job overview
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Memories Bar And Grill
Server/Bartender
02.2004 - 03.2005
Job overview
- Cultivated warm relationships with regular customers.
- Served high customer volumes during special events, nights, and weekends.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Georgian CollegeBarrie, ON
No Degree from Bookkeeping Fundementals
05.2014
CDI CollegeBarrie
No Degree from Accounting And Payroll Aministration
02.2005
Barrie Learning CenterBarrie ON
High School Diploma
06.2004
Skills
- Strong communication skills
- Menu Memorization
- Customer service expertise
- Problem-solving skills
- Organization
- Ability to lift heavy trays
- Daily specials memorization
- Dining Area Maintenance
Languages
English
Elementary
Certification
ProServe Certified - Expires November 2028
Timeline
Restaurant Server
Chucks Roadhouse
10.2018 - 02.2019
Server
Boston Pizza
05.2009 - 10.2009
Restaurant Server
Steeler's Restaurant And Pub
07.2005 - 05.2008
Server/Bartender
Memories Bar And Grill
02.2004 - 03.2005
Georgian College
No Degree from Bookkeeping Fundementals
CDI College
No Degree from Accounting And Payroll Aministration
Barrie Learning Center
High School Diploma
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