Hi, I’m
Monica O'Malley
Redondo Beach
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate, with strong organizational skills, motivated to obtain a position as an MFT trainee. Eager to gain supervision, knowledge and learn from experts in the field of mental health while collaborating to provide comprehensive care to those seeking support and struggling with pervasive disorders.
Overview
16
years of professional experience
Work History
Watermans Restaurant
Staff Manager
06.2019 - Current
Job overview
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional service.
- Carefully interviewed, selected, trained, and supervised staff.
Self-employeed
Stay At Home Parent
05.2016 - Current
Job overview
- Manage all household responsibilities including small repairs, meal planning, finances, therapies and activities for two children.
- Provide primary care including feeding, bathing and transportation.
- Coordinate and attend all supportive services with Regional Center, therapeutic offices including: Speech, Occupational Therapy, Applied Behavior Therapy and medical providers for eldest child on the Autism spectrum.
Watermans Restaurant
Restaurant Team Member
07.2008 - 03.2016
Job overview
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
- Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
Education
University of California, Santa BarbaraSanta Barbara, CA
Bachelor Of Arts from Sociology
Touro University WorldwideLos Alamitos, CA
Master of Arts from Marriage And Family Therapy
2025
University Overview
- 4.0 GPA
- Diploma Expected 2025
Skills
- Staff Development
- Conflict Resolution
- Effective Communication
- Active Listening
- Interpersonal Skills
- Problem Solving
- Emotional Intelligence
- Customer Service
- Time Management
- Professional and Courteous
- Dependable and Responsible
- Special Needs Care
- Flexible Schedule & Availability
- Compassionate Communication
- Strong Ethics
- Autism support
Timeline
Staff Manager
Watermans Restaurant
06.2019 - Current
Stay At Home Parent
Self-employeed
05.2016 - Current
Restaurant Team Member
Watermans Restaurant
07.2008 - 03.2016
University of California, Santa Barbara
Bachelor Of Arts from Sociology
Touro University Worldwide
Master of Arts from Marriage And Family Therapy
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