Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Monica Naigaga

Hamilton,Ontario

Summary

Compassionate and dedicated Personal Support Worker (PSW) with a strong foundation in healthcare principles and patient care, obtained through training. Skilled in assisting clients with daily living activities, promoting independence, and providing emotional and physical support in a respectful and empathetic manner. Committed to ensuring patient dignity, safety, and comfort at all times.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Psw

Baywoods Place, Hamilton, ON Versa Care Centre LTC
11.2024 - 02.2025
  • Assisted clients with daily living activities, promoting independence and enhancing quality of life.
  • Monitored client health status, documenting changes and reporting to healthcare professionals.
  • Collaborated with team members to develop personalized care plans tailored to individual needs.
  • Provided emotional support and companionship, fostering positive relationships with clients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Cooked meals and assisted patients with eating tasks to support
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Cleaned house, ran errands, managed laundry, and completed weekly
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided emotional support to patients and their families during difficult times, fostering positive relationships.
  • Assisted with daily living activities, running errands, and household chores.
  • Documented vitals, behaviors, and medications in client medical records.

Housekeeping / Server

Chartwell Retirement
01.2024 - 01.2025

Education

Personal Support Worker Certificate Program - undefined

Osilla Institute for Health Personnel Ltd.

First Aid/CPR AED C Certificate - undefined

01.2025

Gentle Persuasive Approaches in Dementia Care Certificate - undefined

01.2025

Mask-Fit Testing Certificate - undefined

Central Health Institute
Hamilton, Ontario
01.2024

WHMIS Certificate - undefined

01.2024

Food Handling Safety Certificate - undefined

01.2024

Skills

  • Assistance with Activities of Daily Living (ADLs)
  • Mobility Support & Safe Transfers
  • Personal Hygiene & Grooming
  • Meal Preparation & Feeding
  • Medication Reminders
  • Compassionate Communication
  • Documentation & Reporting
  • Team Collaboration
  • Cultural Sensitivity & Empathy
  • Palliative and Dementia Care (if applicable)

Certification

  • Personal Support Worker Certificate Program with NACC Certificate
  • First Aid/CPR AED C Certificate 2025
  • Gentle Persuasive Approaches in Dementia Care Certificate 2025
  • Mask-Fit Testing Certificate 2024
  • WHMIS Certificate 2024
  • Food Handling Safety Certificate 2024

Languages

English
Elementary

References

References Available at Request.

Timeline

Psw

Baywoods Place, Hamilton, ON Versa Care Centre LTC
11.2024 - 02.2025

Housekeeping / Server

Chartwell Retirement
01.2024 - 01.2025

Personal Support Worker Certificate Program - undefined

Osilla Institute for Health Personnel Ltd.

First Aid/CPR AED C Certificate - undefined

Gentle Persuasive Approaches in Dementia Care Certificate - undefined

Mask-Fit Testing Certificate - undefined

Central Health Institute

WHMIS Certificate - undefined

Food Handling Safety Certificate - undefined

Monica Naigaga