MONICA M. MAILLE
Administrative Assistant
Brantford,ON
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Proficiently bilingual in both French and English, adept in both written and verbal communication. Demonstrates versatility across various domains.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Director & Secretary
C-45 Quality Association
01.2023 - Current
- Organized/chaired BOD meetings, AGM's and other meetings, including the preparation of meeting agendas, presentations and minutes
- Assisted in event planning and execution, resulting in successful and well-attended events (ie. Summit, Social Mixers, Webinars, Seminars)
- Developed and maintained a comprehensive database of members and contacts to facilitate member and prospective member outreach and engagement
- Managed sensitive and confidential information with discretion, upholding integrity of executive communications
- Improved project efficiency with strategic planning, resource allocation, and time management practices
- Enhanced team collaboration through regular communication and goal setting
- Prepared professional correspondence, including memos, letters and emails; ensuring accuracy and timeliness
- Managed executive calendars, scheduling and meetings to optimize time management
- Maintained electronic filing systems and categorized documents
- Maintained invoices and travel expense reports
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
Assistant to the President and CEO
HealthView Pharms Inc.
10.2022 - 01.2024
- Served as a central point of contact for interdepartmental projects involving the President or CEO
- Enhanced efficiency by organizing travel arrangements, accommodations, and itineraries for the President and CEO
- Managed sensitive information with discretion, maintaining confidentiality of private company data and high-level discussions
- Promoted a positive work environment through effective communication between executives and staff members at all levels within the organization
- Improved overall office workflow by developing efficient filing systems for physical and digital documents
- Streamlined executive communication by managing the President and CEO''s email, calendar, and phone calls
- Developed strong relationships with external stakeholders through professional correspondence on behalf of the President and CEO
- Assisted in budget planning and monitoring of expenditures to ensure optimized use of resources while achieving organizational objectives
- Ensured timely completion of tasks assigned by executives by effectively prioritizing workload according to urgency
- Exceeded expectations in handling sensitive issues and responding promptly to urgent matters, demonstrating exceptional problem-solving skills
- Prepared comprehensive meeting agendas, taking detailed minutes to ensure accurate documentation of decisions made
- Contributed valuable insights during strategy sessions based on thorough understanding of company goals, operations, challenges faced from an executive perspective
Quality Assurance Manager (QAP)
HealthView Pharms Inc.
11.2020 - 10.2022
- Worked closely with Health Canada (HC) and Canada Revenue Agency to complete, submit and obtain a Standard Cultivation, Processing and Sale for Medical Purposes License for this facility
- Developed a comprehensive quality assurance program that ensured all deliverables met the highest standards of quality
- Created and implemented all SOPs for each department (HR, Cultivation, Processing, Quality Assurance, Facilities & Maintenance & Security)
- Trained all staff on ITS and QMS Systems
- Conducted research on the latest trends and products in the cannabis industry, resulting in a cutting-edge design for the facility
Quality Assurance Associate (AQAP)
Stevens Green (Safari Flower Co.)
09.2019 - 10.2020
- Worked closely with the QAP on the development and review of existing SOP's, forms, and procedures
- Created checklists for weekly and monthly audits in the facility to ensure that all documentation was being filled properly and to ensure that anything relating to quality was in order
- Learnt how to create and close deviations, change controls and CAPA's
- Working closely with the cultivation team to create new batch records, ensure proper GDP and GPP, pre-harvest sampling and reviewing of the documentation before release
- Updating master lists of documents
- Training new staff on SOP's and proper documentation - orientation training
- Inspection and approval of all incoming raw materials
- Issuance of all batch records for the cultivation area
- Internal auditing of the cultivation area and laboratory
Science Communicator
Science North
06.2018 - 05.2019
- Spearheaded the creation of new school programs for students aged 4-18 which showcased science based techniques science communication objectives
- Elevated public understanding of scientific concepts by developing and delivering engaging presentations
- Partnered with external organizations to develop joint programs that expanded the reach of science communication initiatives beyond traditional channels ( Citizen Science - Bumble Bee Project)
- Edited, proofread and fact-checked content for accuracy.
Education
Commercial Cannabis Production -
Niagara College
Niagara-on-the-Lake, ON 05.2019 - 12.2019
Bachelor of Science - Biology
Laurentian University
Greater Sudbury, ON 09.2014 - 06.2018
Skills
Resourceful
Proactive
Detail Oriented
Data Entry / Filing
Documentation / Record Keeping
Scheduling and Calendar Management
Task Prioritization
Deadline Oriented
Agenda Preparation / Minute taking
Event Planning / Coordination
Invoice / PO / Budget Management
Details
Brantford, ON, N3R6N1, Canada, (705) 648-0810
Timeline
Director & Secretary
C-45 Quality Association
01.2023 - Current
Assistant to the President and CEO
HealthView Pharms Inc.
10.2022 - 01.2024
Quality Assurance Manager (QAP)
HealthView Pharms Inc.
11.2020 - 10.2022
Quality Assurance Associate (AQAP)
Stevens Green (Safari Flower Co.)
09.2019 - 10.2020
Commercial Cannabis Production -
Niagara College
05.2019 - 12.2019
Science Communicator
Science North
06.2018 - 05.2019
Bachelor of Science - Biology
Laurentian University
09.2014 - 06.2018
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