Monica Lua
San Jose
Summary
Motivated Placement Coordinator with expertise in relationship development and client progress monitoring. Proven ability to adapt and collaborate effectively to promote housing stability and support vulnerable populations.
Overview
2
2
years of professional experience
Work History
Placement Coordinator
Bill Wilson Center
San Jose, CA
09.2024 - Current
- Coordinated housing placements for clients on the singles and family queues experiencing homelessness by matching them with available housing resources.
- Maintained accurate client records and documentation in HMIS, ensuring compliance with program requirements and facilitating effective service delivery.
- Monitored client progress and provided ongoing support, fostering housing stability and enhancing clients' ability to sustain their housing situation.
- Maintained incoming and outgoing calls
- Update weekly queues
- Manage and update daily bed tracker
- Manage daily emails
Caregiver
IHSS In Home Support Services
San Jose, CA
03.2024 - Current
- Administered medications and monitored health conditions with attention to detail.
- Developed personalized care plans based on individual needs and preferences.
- Provided personal care assistance, promoting dignity and independence for clients.
- Coordinated transportation for clients to medical appointments and community activities.
- Assisted clients with daily living activities, ensuring safety and comfort at home.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
GED -
Metropolitan Adult Education
San Jose, CASkills
- Individual and family support
- Data management
- Client engagement
- Continuous improvement
- Relationship development
- Collaborative teamwork
- Adaptability and flexibility
- Active listening
- Multitasking
Timeline
Placement Coordinator
Bill Wilson Center
09.2024 - Current
Caregiver
IHSS In Home Support Services
03.2024 - Current
GED -
Metropolitan Adult Education