MONICA LEWARS

• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Created and maintained databases to track and record customer data.
• Executed record filing system to improve document organization and management.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Scheduled office meetings and client appointments for staff teams.
• Liaised between clients and vendors and maintained effective lines of communication.
• Transcribed and organized information to assist in preparing speeches and presentations.

Took a three month course in Financial Planning in different aspects of Term Insurance.

Liasing with different people on a daily basis advertising insurances.

• Proven ability to develop and implement creative solutions to complex problems.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated leadership skills in managing projects from concept to completion.
• Volunteered at local community organizations, providing assistance with day-to-day operations.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Gained strong leadership skills by managing projects from start to finish.
• Passionate about learning and committed to continual improvement.
• Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.

• Attended depositions and drafted comprehensive summaries for review.
• Maintained and updated files and databases for personnel records and financial reports.
• Conducted legal research on law, providing thorough memoranda.
• Negotiated between parties involved in court proceedings to reach settlement.
• Managed administrative duties such as filing documents, scheduling meetings and tracking case statuses.
• Maintained calendars for [Number]-person team by updating and entering court dates and meetings.
• Investigated facts and laws to determine strategies for case preparation.
• Managed court sessions, maintaining attendant records for court proceedings.
• Coordinated and prepared exhibits and other materials for hearings.
• Developed and implemented processes for efficient tracking of court documents.
• Used [Type] and [Type] office equipment to produce photocopies and reproductions of records and legal documentation.
• Met with clients to discuss upcoming depositions and arbitrations.