Monica Kennedy
Guysborough,NS
Summary
Versatile Survey Interviewer possessing strong computer skills and in-depth knowledge of job-related software. Analyzes data from surveys, collects information from interviewees and documents results. Commended for consistently exceeding set goals for completion.
Overview
22
22
years of professional experience
Work History
Survey Interviewer
Statistics Canada
06.2001 - 04.2023
- Followed scripted questionnaires verbatim to collect research data.
- Performed data entry, electronic data collection and tracing to support [Type] research.
- Used specified forms to compile, record and code results or data from interviews and surveys.
- Convinced unwilling individuals by using logical, persuasive rebuttals.
- Explained survey objectives and procedures to interviewees.
- Elicited comments from individuals surveyed and accurately recorded comments.
- Conducted research to gather information about [Type] and [Type] survey topics.
Postal Service Clerk
Canada Post
04.2007 - 03.2022
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Sorted mail according to size, shape and destination.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Weighed mail and computed pricing amounts.
- Upsold postal services like insurance and tracking.
Education
Secreterial
NS Community College
Antigonish, NS06.1989
Skills
- Writing Case Histories
- Inbound and Outbound Calls
- Telephone Etiquette
- Participant Screening
- Data Verification
- Online Research
Languages
English
Professional Working
Timeline
Postal Service Clerk
Canada Post
04.2007 - 03.2022
Survey Interviewer
Statistics Canada
06.2001 - 04.2023
Secreterial
NS Community College
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