Monica Kabi
North Vancouver
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
18
18
years of professional experience
Work History
Special Needs Education Teacher, SENCO Level3/4
West Vancouver, North Vancouver Districts
09.2021 - Current
- Company Overview: Public Elementary and Secondary Schools
- Supporting educational requirements based on individualized education plans for students from K to grade 7th in mixed classes, giving physical, emotional, and educational support to students with special needs, fostering positive interactions, and collaborating with teachers, counselors, and parents
- Assist teachers in planning, preparing and supporting the SEN students during classroom activities and monitoring their work
- Promoting the student's good behavior, using positive discipline techniques; observing the behavior and development of the neurodiverse students and communicate the results to the support coordinator; provide temporary supervision of the class when the head class teacher is unavailable; work in confidentiality
- Public Elementary and Secondary Schools
Cabin Crew Member
Air Canada
09.2014 - 08.2021
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Streamlined communication between cabin crew members during flights using established protocols for relaying important information quickly and effectively.
- Supported smooth meal service operations by accurately taking orders from passengers, serving meals efficiently while accommodating dietary restrictions or allergies upon request.
- Provided compassionate assistance during medical emergencies onboard, administering first aid treatment according to training guidelines until further help arrived.
- Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
- Assisted passengers with special needs, providing personalized care and support throughout the flight.
- Conducted complete and accurate audits of aircraft following cleaning and sanitization procedures.
- Ensured safety and comfort of customers onboard aircraft.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Food Crew Member
Edgewater Casino
08.2013 - 08.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Restaurant Owner
Mar Negro
09.2007 - 08.2012
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Mentored and developed staff members, fostering an environment that promoted professional growth within the team.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
Education
Master of Arts - Special Education
Western Trinity University
Vancouver, BC07-2027
IB Educator - Educational Leadership And Management
Western University
07-2024
Diploma in Special Education With Honors - Special Education
Vancouver Career College
08-2022
Community Interpreter - Language Interpretation And Translation
Vancouver School of Translators
Vancouver, BC07-2017
Diploma - Spanish Language
McGill University
07-2013
Master of Arts - Education
LB University
Europe07-2003
Bachelor of Arts - English Language And Literature/ French Language
LB University
Europe07-2002
Post-Baccalaureate Diploma - Teaching/Librarian
LB University
Europe07-1998
Skills
- Special education
- Literacy strategies
- Foreign language instruction
- Student evaluations
- Behavior management
- Conflict resolution
- Special needs students
- Problem resolution
- Exceptional customer service
- Hospitality service expertize
- Cleanliness standards
- Team collaboration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Romanian
Native or Bilingual
French
Native or Bilingual
Persian
Limited Working
Italian
Professional Working
Timeline
Special Needs Education Teacher, SENCO Level3/4
West Vancouver, North Vancouver Districts
09.2021 - Current
Cabin Crew Member
Air Canada
09.2014 - 08.2021
Food Crew Member
Edgewater Casino
08.2013 - 08.2014
Restaurant Owner
Mar Negro
09.2007 - 08.2012
Master of Arts - Special Education
Western Trinity University
IB Educator - Educational Leadership And Management
Western University
Diploma in Special Education With Honors - Special Education
Vancouver Career College
Community Interpreter - Language Interpretation And Translation
Vancouver School of Translators
Diploma - Spanish Language
McGill University
Master of Arts - Education
LB University
Bachelor of Arts - English Language And Literature/ French Language
LB University
Post-Baccalaureate Diploma - Teaching/Librarian
LB University
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