Summary
Overview
Work History
Education
Skills
Timeline
Generic

MONICA JOHNS

Victoria

Summary

Professional with strong experience in pharmacy operations, highly skilled in medication dispensing, patient interaction, and inventory management. Demonstrates exceptional teamwork, reliability, and adaptability in fast-paced environments. Known for strong communication, organizational skills, and commitment to achieving results.

Overview

6
6
years of professional experience

Work History

Pharmacy Assistant

Mint Health + Drugs
03.2024 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.

Supervisor

MyChosen Pizza
10.2020 - 01.2024
  • Prepared food items by cutting, chopping, mixing, and preparing sauces.
  • Cooked food items by grilling, frying, sautéing, and other cooking methods to specified recipes and standards.
  • Maintained cleanliness and complied with food sanitation requirements by properly handling food and ensuring correct storage.
  • Supervised and performed the restaurant closing process by totaling deliveries and calculating the amounts received from customers.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Retail Associate

Joe Fresh-Superstore
03.2020 - 09.2020
  • Unpacked and examined shipments, rejected damaged items, recorded shortages, and corresponded with the shipper.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Diploma -

Pacific Design Academy
Victoria, BC
06-2025

Skills

  • Interior design
  • 3D rendering software
  • AutoCAD proficiency
  • Space planning
  • Data entry
  • Medication dispensing
  • Resolving complaints
  • Document filing
  • Answering customer questions
  • Organizing supplies
  • Product restocking
  • Collaboration and communication

Timeline

Pharmacy Assistant

Mint Health + Drugs
03.2024 - Current

Supervisor

MyChosen Pizza
10.2020 - 01.2024

Retail Associate

Joe Fresh-Superstore
03.2020 - 09.2020

Diploma -

Pacific Design Academy

Similar Profiles

CREATE PROFILE
MONICA JOHNS