MONICA HERZANO

• Managed wine compliance documentation ensuring on-time submissions and reduced audit findings substantially.
• Maintains inventory tracking accuracy through daily reconciliation and corrected discrepancies within hours.
• Created monthly compliance reports that improved regulatory visibility and supported proactive issue resolution.
• Coordinates cross-functional audits and resolved nonconformances with measurable process improvements.
• Collaborated with team members to enhance compliance processes, fostering a culture of accountability and ensuring all submissions met stringent deadlines.

Care and support to children in need. Daily coordination of food, school, and emotional needs.

• Supervised daily operations of dental assisting team, ensuring high-quality patient care and adherence to protocols.
• Trained and mentored junior dental assistants on best practices and clinical procedures, fostering professional development.
• Implemented efficient workflow processes to optimize patient scheduling and reduce wait times in the office. Filing. Multi phone lines. Scheduling. Insurance verification and billing.
• Collaborated with dentists to develop treatment plans, ensuring accurate documentation and effective communication with patients.
• Managed inventory of dental supplies, negotiating with vendors for cost-effective purchasing while maintaining stock levels.
• Conducted sterilization procedures in compliance with infection control standards, enhancing safety for patients and staff.
• Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
• Explained treatment procedures and instructed patients on home care guidelines.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Took dental images following strict patient protection rules, applying lead aprons.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.