Monica Herrera Lopez
San Ysidro
Summary
Professional with experience in fast-paced environments, adept at adapting to last-minute changes and thriving under pressure. Demonstrates a strong work ethic and effective communication skills, fostering collaboration within diverse teams. Motivated to contribute to organizational goals while embracing new challenges and mastering skills quickly.
Overview
4
4
years of professional experience
Work History
Field Training Officer
San Diego County Regional Airport Authority
09.2024 - Current
- Train new incoming Airport Traffic Officers on citations, notices of violation, and radio codes.
- Plan monthly refresher training for all airport traffic officers.
- Oversee trainees over the period of their 8-week training.
- Provide feedback, and assess their performance.
- Participate in the monthly meeting to discuss trainees' progress and future plans for the program.
- Write weekly reports on each trainee to adequately track their performance.
Airport Traffic Officer
San Diego County Regional Airport Authority
08.2023 - Current
- Assist travelers and drivers with directions they may need.
- Direct traffic: getting cars in and out of the curb in the most effective way.
- Enforce the rules and regulations set in place by the airport.
- Give notice of violations and citations to drivers who do not comply with the set rules.
- Communicate with leads regarding incident out in the field.
Cashier/Head Cashier
Westlake Ace Hardware
09.2021 - 06.2023
- Cash transactions and signing up customers for business profiles.
- Clerical work: Count the money in the safe and prior tilts to ensure money accuracy.
- Make cash deposits, and enter information into the MI9 system.
- Oversee six cashiers, ensure that tasks are being completed, and assist in any way needed.
Education
B.A. - Criminal Justice
California State University Chico
Chico, CA05.2023
High School Diploma -
San Ysidro High School
San Diego, CA06.2020
Skills
- Problem solving
- Communication skills
- Teamwork
- Traffic enforcement
- Radio communication
- Customer service
- Incident reporting
- Leadership
- Team leadership
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Field Training Officer
San Diego County Regional Airport Authority
09.2024 - Current
Airport Traffic Officer
San Diego County Regional Airport Authority
08.2023 - Current
Cashier/Head Cashier
Westlake Ace Hardware
09.2021 - 06.2023
High School Diploma -
San Ysidro High School
B.A. - Criminal Justice
California State University Chico
Reference
San Diego County Regional Authority Airport - Airport Traffic Officer Supervisor
Ryan Sablan
(619) 400 2704
San Diego County Regional Authority Airport - Airport Traffic Officer Supervisor
Tagisia Togisala
(619) 400 2704
San Diego County Regional Authority Airport - Airport Traffic Officer Lead
Cecilia Mendoza Salinas
(619) 400 2696
ACE Hardware - Assistant Manager
Simon Salazar
(530) 715 4046