Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Monica Garza

Temecula

Summary

Driven professional with a proven track record in compassionate caregiving and efficient meal preparation, demonstrated during tenure at Helen Bustoz. Excelled in fostering independence in clients through adaptive support and nutritional management. Skilled in multitasking and teamwork, consistently achieving client satisfaction and operational excellence without compromising on quality or confidentiality.

Overview

8
8
years of professional experience

Work History

In Home Services

Helen Bustoz
03.2016 - 09.2023
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Performed light housekeeping duties to maintain a clean and organized living space for clients.
  • Developed strong professional relationships with clients, fostering trust and open communication.
  • Maintained confidentiality of sensitive information concerning clients'' medical histories or personal lives without compromising service quality.
  • Assisted in meal planning and preparation according to dietary requirements, ensuring proper nutrition for each client.
  • Collaborated with healthcare professionals to develop individualized care plans for each client, addressing specific needs and goals.
  • Monitored vital signs regularly during routine check-ups on behalf of physicians or nurses responsible for overseeing overall treatment plans.
  • Managed medication administration for multiple clients, maintaining accuracy and adherence to prescribed schedules.
  • Promoted effective communication between caregivers, family members, social workers regarding any changes or concerns about the client''s health status.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Followed nutritional plans to prepare optimal meals.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Transported clients to and from medical appointments with safety and efficiency.

Food Distributor

Emergency Aid Coalition
04.2018 - 10.2022
  • Trained new employees on company policies, procedures, software systems, resulting in a more efficient workforce.
  • Tracked and expedited food distribution via expert use of spreadsheet and word processing software.
  • Made independent food distribution decisions in support of company policies and procedures.
  • Monitored transportation expenses closely, identifying opportunities for cost savings through route optimization or other strategies.
  • Managed inventory effectively, ensuring optimal stock levels and minimizing waste.
  • Engaged and led team discussions and meetings and managed clear and integrated food storage and distribution operations.

Administrative Assistant

Corcoran Lighthouse Church
01.2017 - 10.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.

Kitchen Manager

Corcoran Lighthouse Food Kitchen
06.2016 - 10.2021
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
  • Participated in community outreach efforts, including coordinating with local food banks to donate surplus ingredients and reduce waste.
  • Oversaw food preparation and monitored safety protocols.

Education

No Degree - General Education

Foothill Community College
Cupertino, CA

No Degree - General Education

Yuba Community College
Marysville, CA
01.2000

Skills

Compassionate Caregiving

Bathing Assistance

Grooming assistance

Dressing assistance

Adaptable to change

Meal Preparation

Feeding Assistance

Housekeeping

Nutrition management

Teamwork and Collaboration

Fast Learner

Problem-Solving

Time Management

Multitasking

Reliability

Supportive Personality

Cooking meals

Meal Planning and Preparation

Languages

Spanish
Native or Bilingual

Timeline

Food Distributor

Emergency Aid Coalition
04.2018 - 10.2022

Administrative Assistant

Corcoran Lighthouse Church
01.2017 - 10.2022

Kitchen Manager

Corcoran Lighthouse Food Kitchen
06.2016 - 10.2021

In Home Services

Helen Bustoz
03.2016 - 09.2023

No Degree - General Education

Foothill Community College

No Degree - General Education

Yuba Community College
Monica Garza