Summary
Overview
Work History
Education
Skills
Timeline
Generic

MONICA FLOR VILLAGOMEZ

Burlington,ON

Summary

Talented Manager with expert team leadership, planning, control and organizational skills built during successful career. Focused in the commercial business and with the development of successful strategies allowed the achievement and fulfillment of the budget income proposed by the Board of Directors, always exceeding over the 100% that demonstrate strong emphasis on results. Strong strengths in solving problems, leading and motivating, as well as excellent customer relations aptitude and relationship building skills.

Overview

28
28
years of professional experience

Work History

Cash Management Regional Sales Lead

BANCO PICHINCHA
03.2021 - 07.2023
  • Empowered commercial work team to independently handle daily functions and meet personal, corporate, private customer needs building long term relationships as well as the accomplishment of the budget income of the area
  • Diligent trainer and mentor with exceptional management abilities and results-driven approach.
  • Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
  • Strong strengths building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
  • Strong strengths in solving problems
  • Leading and motivating, as well as excellent customer relations aptitude and relationship building skills in the acquisition and maintenance of customers
  • Performed banking, business administration and financial tasks to guarantee excellence service for clients.
  • Control internal financial reports of the Area

REGIONAL COMMERCIAL WHOLESALE PAYMENTS HEAD

BANCO PICHINCHA
08.2019 - 02.2021
  • Built strong relationships with clients to establish new client's portfolio
  • Managed and control income budgets
  • Used key metrics and prepared monthly reports for senior management to monitor performance of commercial activities and accomplishment of budget income
  • Negotiated service prices with the clients
  • Analyzed transactional reports that must be migrated to digital transactions
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

COMMERCIAL CASH MANAGEMENT OFFICER

BANCO PICHINCHA
01.2007 - 07.2019
  • Identified the potential transactional customers to be migrated to digital banking
  • Visited clients to sell cash management products and to train in efficient use of tools for the payments and collections transactions
  • Supported Cash Management Manager with special projects and additional job duties.
  • Complied with established internal controls and policies.
  • Control and accomplishment of the migration of transactions to digital transactions generating commissions for the Institution


RELATIONSHIP ACCOUNT OFFICER

BANCO POPULAR DEL ECUADOR
11.1995 - 11.2001
  • Managed the commercial relationship with Financial Institutions, Corporate and Pyme clients understanding their needs and giving all the support to maintained satisfied customers
  • Elaborated lines of credit for the Financial Institutions, Corporate and Pyme Clients that supported all the financial needs for the YTD
  • Coordination with the Client and Treasury Area for the rates, and special investment products for the clients
  • Drove growth in the area by implementing operational process improvements such as a VIP Call Center
  • Coordination with Human Resources Area for the implementation of Economic Seminars for the clients
  • Educated clients on new products or services to increase customer engagement with brand.
  • Accomplishment of financial earnings established for the year, as well as the increase of clients' portfolio

Education

MBA - Master Direccion De Marketing Y Gestion Comercial

Universitat De Barcelona
Barcelona - Spain
06.2019

MBA - Direccion De Marketing Y Gestion Comercial

OBS BUSINESS SCHOOL
Barcelona- Spain
06.2019

Bachelor of Arts - Business Administration

Instituto Tecnologico Del Pacifico
Quito, Ecuador
07.2013

Certified in Marketing Sales Strategy - Diplomado Gerencia Estrategica De Ventas

Tecnologico De Monterrey
Monterrey - Mexico
10.2007

Skills

  • Team Leadership
  • Strategic Planning
  • Budget Income Controls and Accomplishment
  • Negotiation and ability to influence in others
  • Flexible and openness to change
  • Problem-solving innovative
  • Creativity thinking approach
  • High integrity and commitment

Timeline

Cash Management Regional Sales Lead

BANCO PICHINCHA
03.2021 - 07.2023

REGIONAL COMMERCIAL WHOLESALE PAYMENTS HEAD

BANCO PICHINCHA
08.2019 - 02.2021

COMMERCIAL CASH MANAGEMENT OFFICER

BANCO PICHINCHA
01.2007 - 07.2019

RELATIONSHIP ACCOUNT OFFICER

BANCO POPULAR DEL ECUADOR
11.1995 - 11.2001

MBA - Master Direccion De Marketing Y Gestion Comercial

Universitat De Barcelona

MBA - Direccion De Marketing Y Gestion Comercial

OBS BUSINESS SCHOOL

Bachelor of Arts - Business Administration

Instituto Tecnologico Del Pacifico

Certified in Marketing Sales Strategy - Diplomado Gerencia Estrategica De Ventas

Tecnologico De Monterrey

Similar Profiles

CREATE PROFILE
MONICA FLOR VILLAGOMEZ