MONICA DELGADO
Olivehurst
Summary
Passionate about helping children academically, emotionally and socially. Dedicated worker in meeting goals and developing ideas.
Overview
7
7
years of professional experience
Work History
Relationship Banker
US Bank
06.2021 - 03.2023
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Behavior Interventionist
Intensive Behavior Intervention Consultants
08.2016 - 02.2019
- Direct intervention 1:1 within the school
- Follow Supervisors' direction when implementing the ABA program
- Collect data daily
- Provide 1:1 behavioral services for children diagnosed with autism
- Work independently and problem solve challenging situations
- Provided crisis intervention services when necessary, ensuring the safety and wellbeing of all individuals involved.
- Helped students build skills to navigate typical academic and social situations.
Behaviorist Therapist
Special Needs Network
06.2016 - 02.2019
- Provide 1:1 behavioral services for children diagnosed with autism
- Implement behavioral strategies based on ABA mythologies
- Collect, record and monitor behavioral data
- Collaborated with families to generalize learned skills across home and community settings, fostering long-term success.
Education
Bachelor of Arts - Sociology, Child Development
California State University, Chico
Chico, CA01.2016
Skills
- Active Listener
- Critical Thinker
- Excellent Observer
- Active Learner
- Positive reinforcement
- Social skill development
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Relationship Banker
US Bank
06.2021 - 03.2023
Behavior Interventionist
Intensive Behavior Intervention Consultants
08.2016 - 02.2019
Behaviorist Therapist
Special Needs Network
06.2016 - 02.2019
Bachelor of Arts - Sociology, Child Development
California State University, Chico