Monica Cotton
72 Donald St, Winnipeg,MB
Summary
Hardworking, passionate, and dependable job seeker. Successful at managing multiple priorities with strong organizational skills eager to secure entry-level medical office assistant position. Ready to help team achieve company goals.
Overview
1
1
Certification
Education
Medical Office Assistant Diploma - Medical Office Assistant
Robertson College
Winnipeg, MB01.2020
Skills
- Advanced in Microsoft Office: Word, Excel, Power Point, and Outlook
- Keyboarding speed and accuracy -50 WPM
- Ability to convey a positive and professional image to internal and external customers
- Strong organizational, time management, and detail-oriented skills
- Excellent oral, written and communication skills
- Flexible, versatile and who has a willingness to work within a fast-paced environment
- Ability to work independently and as a team player
- Ability to take initiative to complete and follow up on tasks
- Strong analytical, problem-solving skills
- Skilled at working with people with diverse backgrounds
- Ability to adapt to change
- Ability to maintain confidentiality
Additional Information
• Administrative Office Procedures
• MS Office Applications/Keyboarding
• Business Communications/Customer Service
• Anatomy, Physiology & Medical Terminology 1 and 2
• Billing and Coding
• Clinical Procedures 1 and 2
• Introduction to Human Resources
• Medical History, Law and Ethics
• Medical Transcription
Accomplishments
- Strong knowledge and ability using of Microsoft Office (MS
Teams, Outlook, Word, Excel, PowerPoint) - Managed inventory of office supplies
- Maintained logs of activities and completed work.
- Ensured that the customers needs are met with interaction and time.
- Assisted customers in fulfilling their copy and print needs.
- Performed Insertion machine to run mail outs during the day.
- Placed material that needs to be addressed into loading stack on mail machine.
- Placed postage or stamps on outgoing mail
- Resolving customer complaints, managing database records, drafting status reports on customer service issues.
- General cleaning of the building and keeping it maintained in a good condition
- Accurately managed inventory, prepared member accounts, organized paperwork and filed them accordingly
Certification
- PHIA- Personal Health Information Act
- CPR C and AED
Languages
Spanish
Native or Bilingual
References
References upon request.
Timeline
Medical Office Assistant Diploma - Medical Office Assistant
Robertson College