Summary
Overview
Education
Skills
Additional Information
Accomplishments
Certification
Languages
References
Timeline
Generic

Monica Cotton

72 Donald St, Winnipeg,MB

Summary

Hardworking, passionate, and dependable job seeker. Successful at managing multiple priorities with strong organizational skills eager to secure entry-level medical office assistant position. Ready to help team achieve company goals.

Overview

1
1
Certification

Education

Medical Office Assistant Diploma - Medical Office Assistant

Robertson College
Winnipeg, MB
01.2020

Skills

  • Advanced in Microsoft Office: Word, Excel, Power Point, and Outlook
  • Keyboarding speed and accuracy -50 WPM
  • Ability to convey a positive and professional image to internal and external customers
  • Strong organizational, time management, and detail-oriented skills
  • Excellent oral, written and communication skills
  • Flexible, versatile and who has a willingness to work within a fast-paced environment
  • Ability to work independently and as a team player
  • Ability to take initiative to complete and follow up on tasks
  • Strong analytical, problem-solving skills
  • Skilled at working with people with diverse backgrounds
  • Ability to adapt to change
  • Ability to maintain confidentiality

Additional Information

• Administrative Office Procedures

• MS Office Applications/Keyboarding

• Business Communications/Customer Service

• Anatomy, Physiology & Medical Terminology 1 and 2

• Billing and Coding

• Clinical Procedures 1 and 2

• Introduction to Human Resources

• Medical History, Law and Ethics

• Medical Transcription

Accomplishments

  • Strong knowledge and ability using of Microsoft Office (MS
    Teams, Outlook, Word, Excel, PowerPoint)
  • Managed inventory of office supplies
  • Maintained logs of activities and completed work.
  • Ensured that the customers needs are met with interaction and time.
  • Assisted customers in fulfilling their copy and print needs.
  • Performed Insertion machine to run mail outs during the day.
  • Placed material that needs to be addressed into loading stack on mail machine.
  • Placed postage or stamps on outgoing mail
  • Resolving customer complaints, managing database records, drafting status reports on customer service issues.
  • General cleaning of the building and keeping it maintained in a good condition
  • Accurately managed inventory, prepared member accounts, organized paperwork and filed them accordingly


Certification


  • PHIA- Personal Health Information Act
  • CPR C and AED

Languages

Spanish
Native or Bilingual

References

References upon request.

Timeline

Medical Office Assistant Diploma - Medical Office Assistant

Robertson College
Monica Cotton