Monica Corkery

Providing travel services and assisting with refunds due to Covid 19, and rebooking travel for current clients , Call Centre and clients from closed CAA offices

Selling all types of travel insurance, including Medical and Visitors to Canada Plans

Arranging Trip Tiks for road trips and assisting with International Driving Licences remotely

Web assistance for the CAA SCO APP

Selling all types of CAA SCO memberships

Booked individual and group reservations for all types of travel worldwide specializing in cruising

Hosted cruise nights with participating cruises lines, answering and assisting consumer questions and needs

Managed approximately 30 incoming calls, emails and faxes per day from customers.'

Planned individual and group reservations for cruises, all inclusive packages, motor coach tours, air and hotel

Provided excellent customer service, advising of different insurance options and also proper passport and Visa requirements

Organized individual and group reservations for all types of travel

Responded to clients requests and immediate needs, ensuring special requests, reward programs and seat selections are appended to each client file

Maintained all aspects of clients file from marketing, sales, accounting, ticketing, customer service and follow up

Co-ordinated banquet rooms with catering and audio visual requirements for business meetings, weddings and general functions