Monica Chaddock

• Continuously updating and utilizing Pharmacist scope of practice abilities to actively reduce the financial burden on the current healthcare system.
• Collaborates with healthcare professionals to optimize patient care and ensure medication safety.
• Enhances pharmacy efficiency by streamlining workflow processes and implementing best practices.
• Administers vaccinations and facilitates medication consultations, improving awareness of pharmacy's scope of practice.
• Participates in continuing education programs to stay up-to-date with industry developments and maintain professional licensure requirements.
• Manages drug shortages proactively by identifying alternative therapeutic options or coordinating transfers from other pharmacies when necessary.
• Contributes to increased customer satisfaction by addressing concerns, answering questions, and resolving issues promptly.
• Provides compassionate care to patients with complex needs, ensuring their unique circumstances are taken into consideration during medication therapy management.
• Supports training of new pharmacists, sharing knowledge and expertise for successful onboarding.
• Serves as an integral team member during emergency situations, providing prompt pharmaceutical care under pressure.

Same responsibilities as previous Management position but for new location and staff, less Nursing Homes.

• Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
• Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
• Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
• Provided vaccination clinics both in store and to remote sites.
• Provided clinical Pharmacist services to Nursing homes in and around Bridgewater area both on-site and via our satellite store (prior to central fill operations).
• Maintained policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
• Strengthened community health, delivering informative presentations on medication safety and disease prevention.
• Mentored pharmacy students and interns, contributing to development of future healthcare professionals.
• Managed drug and supply inventories.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
• Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
• Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
• Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
• Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
• Fostered culture of excellence and accountability among staff, resulting in higher employee morale and lower turnover rates.
• Provided critical support during public health emergencies, ensuring uninterrupted access to essential medications.
• Conducted regular reviews of pharmacy operations, identifying and addressing areas for improvement in workflow and patient service.