Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Hi, I’m

Monica Card

Paradise,NL
Monica Card

Summary

Highly efficient Crew Member. Well established in challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced in organizing, as well as customer-oriented. Determined to achieve customer satisfaction while meeting team and customer needs. Always willing to learn and grow.

Overview

1
year of professional experience

Work History

McDonald's Freedom Foods
Paradise, Newfoundland

Crew Member
07.2021 - Current

Job overview

  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Assisted other team members to achieve goals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Accurately operated cash register to process customer payments.
  • Kept counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Kept customers and crew areas organized.
  • Trained and skilled in working with POS systems to achieve fastest customer satisfaction.

Education

Memorial University of Newfoundland
St John’s, NL

Bachelor of Arts from English Language And Literature

University Overview

  • Minor in sociology
  • Faculty of Humanity and social sciences

Mount Pearl Senior High
Mount Pearl, NL

High School Diploma
06.2021

University Overview

  • Member of Animal Rights club
  • Member of the Arts club
  • Principal's list 2021

Skills

  • Customer Service
  • Organizational skills
  • Clear Communication
  • Stocking and Replenishing
  • Store Opening and Closing
  • Managing Orders and Deliveries
  • Time Management
  • Resolving Complaints
  • Willingness to Learn
  • Cash Drawer Operations
  • Teamwork and Collaboration
  • Cleaning and Sanitizing

Hobbies

Hobbies

Well versed in the arts with experience with many mediums. Acrylic paint, pencil sketches, line art, professional alcohol-based markers, etc...

Also experienced in many forms of creative writing as a true passion, having written many short stories, character storyboarding, and even poems as well as in the process of writing a novel.

As well as having vast knowledge in a love for all things music. listening and singing as well as experience with musical instruments such as the piano, violin, as well as the clarinet.

Lastly a love for all things having to do with animals. As a true animal lover at heart I am constantly researching many different animals and how to best care for them all. Animal care and pet care being a true hobby and lifestyle as I own many animals myself.

Timeline

Crew Member
McDonald's Freedom Foods
07.2021 - Current
Memorial University of Newfoundland
Bachelor of Arts from English Language And Literature
Mount Pearl Senior High
High School Diploma
Monica Card