Monica Benwell
St. Thomas,ON
Summary
Dynamic Trainer with a proven track record at Starwood Hotels, adept at new hire training and public speaking. Successfully mentored staff, enhancing productivity and fostering a collaborative learning environment. Skilled in planning and coordination, I leverage creative problem-solving to develop impactful training content that meets diverse learning needs.
Overview
43
43
years of professional experience
1
1
Certification
Work History
Trainer
Starwood Hotels
09.2011 - 12.2019
- Learned and utilized various instructional techniques to adapt to different learning styles.
- Observed experienced trainers to gain insights into effective teaching methods and practices.
- Contributed to a positive learning environment by encouraging open communication among participants.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Collaborated with subject matter experts to create accurate training content.
Capital Equipment Sales Representative
Healthcare Materials Management
09.1998 - 07.2011
- Prepared detailed proposals and quotations for capital equipment projects.
- Used consultative sales approach to understand and meet customer needs.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Tracked customer and supply chain details for precise and timely fulfillment.
Customs Clerk
Healthcare Materials Management
09.1998 - 07.2011
- Processed import/export documentation ensuring compliance with customs regulations and procedures.
- Coordinated with logistics teams to facilitate timely clearance of shipments.
- Managed communication with customs officials to resolve discrepancies and expedite processes.
- Developed best practices for record-keeping, enhancing retrieval efficiency for customs inspections.
- Streamlined customs clearance process by accurately preparing and filing necessary documentation.
Accounts Payable Clerk
Healthcare Materials Management
09.1998 - 07.2011
- Processed invoices accurately and efficiently, ensuring timely payments to vendors.
- Reconciled accounts payable transactions to maintain financial accuracy and integrity.
- Managed vendor relationships, addressing inquiries and resolving discrepancies promptly.
- Implemented streamlined processes to enhance efficiency in invoice processing workflows.
- Developed and maintained organized filing systems for invoices and payment records for easy retrieval.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
Food Service Worker
St Thomas Psychiatric Hospital
06.1977 - 09.1998
- Prepared and served food items according to health and safety standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Assisted in inventory management, ensuring stock levels met operational needs.
- Collaborated with team members to enhance service efficiency and customer satisfaction.
- Trained new staff on food preparation techniques and safety procedures.
- Oversaw daily operations to ensure compliance with quality control measures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Education
Purchasing, Logistics -
Fanshawe College of Applied Arts And Technology
London12-2008
High School Diploma -
Arthur Voaden Secondary School
St. Thomas, ON06-1978
Skills
- New hire training
- Planning and coordination
- Public speaking
- Creative problem solving
Languages
English
Certification
Food Service Handling Certificate
Timeline
Trainer
Starwood Hotels
09.2011 - 12.2019
Capital Equipment Sales Representative
Healthcare Materials Management
09.1998 - 07.2011
Customs Clerk
Healthcare Materials Management
09.1998 - 07.2011
Accounts Payable Clerk
Healthcare Materials Management
09.1998 - 07.2011
Food Service Worker
St Thomas Psychiatric Hospital
06.1977 - 09.1998
Purchasing, Logistics -
Fanshawe College of Applied Arts And Technology
High School Diploma -
Arthur Voaden Secondary School
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