Moni Singh
Agra,Utter Predesh
Summary
Proven expertise in conducting in-depth audits and devising successful improvement strategies. Methodically evaluated documents and systems and initiated corrections in compliance with established standards. Superb analytical and communications skills enabled optimum results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Billing Accountant
Wood
Gurgaon, New Delhi, India
11.2022 - Current
- Investigated irregularities in customer accounts which required additional research.
- Managed communication between clients and other departments concerning billing matters.
- Prepared weekly, monthly summaries of revenue generated from billed services, products.
- Reviewed and processed billing invoices to ensure accuracy.
- Analyzed customer accounts and applied payments accordingly.
- Prepared and maintained detailed financial records.
- Developed monthly statements for customers and tracked payment history.
- Ensured compliance with company policies and procedures related to billing processes.
- Collaborated with other departments to resolve customer issues related to billing.
- Provided support for internal and external audits related to financial records.
Billing Coordinator
Light Speed Logistics
Agra, India
01.2021 - 08.2022
- Responded to telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Completed documentation, reports and spreadsheets of financial information.
- Kept up-to-date with details of insurance plans and company requirements.
- Input details into accounts and tracked payments.
- Reported past due payments to collections department.
- Developed effective invoicing procedures alongside accounting staff and contracts department to maximize effectiveness of billing operations.
- Prepared accounts for financial audits and supported audit process.
- Oversaw activities of [Number] staff processing [Number] payments each week.
- Managed daily operations for billing department handling $[Amount] per month in payments.
- Processed and sent invoices, adjustments and credit memos to customers.
- Input payment history and other financial data to keep customer accounts up-to-date in system.
- Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
- Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
- Managed numerous client accounts to track and collect money owed.
- Recorded amounts due for items purchased or services rendered by preparing statements, bills or invoices.
- Investigated and resolved issues to maintain billing accuracy.
- Performed data import, scanning or manual keying processes to verify invoice accuracy.
- Reviewed vendor documentation to comply with payment guidelines.
- Leveraged integrated billing software to submit accurate claims.
- Completed billing audits in identified timeframes to report and investigate findings.
- Researched and resolved billing inconsistencies and errors through individual and collaborative analysis.
- Managed account receivables to maintain payments within net terms.
- Worked with team members and leadership to identify and develop process improvements.
Administrative Coordinator
Light Speed Logistics
Agra, India
07.2020 - 01.2021
- Interpreted and explained work procedures and policies to brief staff.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
- Researched and prepared reports required by management or governmental agencies.
- Delegated work to staff, setting priorities and goals.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Guided employees in handling difficult or complex problems.
- Computed balances, totals or commissions to support accounting team.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Analyzed financial activities of department to share budgetary input with managers.
- Recruited, interviewed and selected employees to fill vacant roles.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Resolved customer complaints or answered customers' questions.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
Education
M.Com - Applied Business Economics
Dr. Bhimrao Ambedkar University
Agra, Uttar Pradesh04.2021
B.Com - Business Administration
Dr. Bhimrao Ambedkar University
Agra, Uttar Pradesh, India04.2019
Skills
Certification
MANAGEMENT
BILLING CYCLE
MANAGEMENT
BUSINESS OPERATIONS
SUPPORT
CUSTOMER ENGAGEMENT
CONTRACT PREPARATION
COLLECTIONS
CUSTOMER SERVICE
Languages
Timeline
Billing Accountant
Wood
11.2022 - Current
Billing Coordinator
Light Speed Logistics
01.2021 - 08.2022
Administrative Coordinator
Light Speed Logistics
07.2020 - 01.2021
M.Com - Applied Business Economics
Dr. Bhimrao Ambedkar University
B.Com - Business Administration
Dr. Bhimrao Ambedkar University
MANAGEMENT
BILLING CYCLE
MANAGEMENT
BUSINESS OPERATIONS
SUPPORT
CUSTOMER ENGAGEMENT
CONTRACT PREPARATION
COLLECTIONS
CUSTOMER SERVICE
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