Monet Henderson
Anaheim
Summary
Energetic and dedicated professional with a strong background in customer service, eager to pursue opportunities in both customer service and food service sectors. Possessing exceptional communication skills and a passion for delivering outstanding customer experiences. Ready to leverage previous experience and enthusiasm to contribute positively to a dynamic customer-centric environment.
Overview
4
4
years of professional experience
Work History
Receptionist/Marketing Executive
Rapidoes LLC
08.2024 - Current
- Managing daily administrative tasks to ensure the Marketing department runs smoothly
- Conducting market research to identify new revenue opportunities
- Gathering possible leads for marketing purposes
- Email campaigns
- Making phone calls to possible leads
- Answering screening and forwarding incoming phone calls
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
Private Security Guard
Independent Contractor
01.2022 - 08.2023
- Provided exceptional customer service by greeting visitors, addressing inquiries, and providing directions
- Utilized active listening skills to assess and address concerns raised by individuals entering or exiting the premises
- Documented all security-related incidents and completed thorough reports for management review
Security Guard
Hollywood Elite
10.2021 - 06.2022
- Engaged with customers and employees to build rapport and foster a sense of trust and security
- Conducted routine patrols of assigned industrial or commercial properties to detect and deter any unauthorized activity
- Collaborated with local law enforcement when necessary to address security concerns effectively
Security Guard
United Security
01.2021 - 06.2021
- Responded to customer inquiries and complaints with empathy and professionalism while upholding security standards
- Completed daily reports, including relevant information on observations, surveillance footage, and incidents
- Monitored surveillance cameras and alarms to identify potential security breaches
Education
GED -
GED Academy
Anaheim, CA01-2025
Professional Development Certification -
Chrysalis
Anaheim, CA11.2023
Skills
- Excellent customer service skills
- Cash handling and POS (point-of-sale) systems
- Strong communication and interpersonal skills
- Handle multiple task at once
- Computer skills microsoft, outlook, excel and chrome
- Solve problems quickly and accurately
- Track appointments, organize files, and maintain records
- Manage large volumes of inbound and outbound calls in a timely manner
- Respond to emails and maintain customer database
- Collaborate with team members
Education Certifications
Professional Development Certification, Chrysalis, Anaheim, CA, 11, 23
Timeline
Receptionist/Marketing Executive
Rapidoes LLC
08.2024 - Current
Private Security Guard
Independent Contractor
01.2022 - 08.2023
Security Guard
Hollywood Elite
10.2021 - 06.2022
Security Guard
United Security
01.2021 - 06.2021
GED -
GED Academy
Professional Development Certification -
Chrysalis
Similar Profiles
Sabrena LangstonSabrena Langston
Self Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLCSelf Employed Owner/Operator at Bree'z Triple Care Transport, LLC/EAYC, LLC
Ravishekhar GeerRavishekhar Geer
Managing Director/Owner at Hope Medical Center LLC and Hope Pharmacy LLCManaging Director/Owner at Hope Medical Center LLC and Hope Pharmacy LLC
Gulnara SharifovaGulnara Sharifova
Accountant at Global Accounting Consulting LLC (Proud Audit LLC, Global Audit LLC)Accountant at Global Accounting Consulting LLC (Proud Audit LLC, Global Audit LLC)