Monet Claypool
Santa Barbara
Summary
Seeking roles that value analytical rigor, strong communication, and operational efficiency. Experience spans client-facing work, financial operations, and administrative systems. Comfortable managing competing priorities, learning new tools quickly, and contributing to collaborative teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Connectivity Expert
AT&T
Santa Barbara, CA
06.2024 - 01.2026
- Delivered high-quality customer service and built long-term client relationships
- Trained new hires on product knowledge, sales techniques, and company policies
- Resolved complex customer issues with professionalism
- Met or exceeded sales targets consistently
- Collaborated with management to analyze sales performance
Billing Specialist
AppFolio
Goleta, CA
07.2022 - 12.2022
- Operated billing, CRM, ERP, and SCM systems
- Verified payments and balanced accounts
- Generated and edited financial reports
- Improved billing workflows and efficiency
- Assisted with reconciliations and audits
Public Relations Assistant
Deckers
Goleta, CA
07.2020 - 06.2021
- Assisted with press releases and announcements
- Conducted media research
- Coordinated with logistics teams
- Reviewed delivery orders and timelines
Adjunct Writing Instructor
Santa Barbara City College
Santa Barbara, CA
03.2019 - 06.2021
- Supported students in academic writing and revision
- Worked with ESL and international students
- Provided individualized feedback
- Collaborated with faculty
- Maintained student progress records
Procurement Specialist
OSI Hardware
Santa Barbara, CA
08.2018 - 11.2018
- Sourced suppliers using ERP and CRM systems
- Secured competitive pricing
- Recommended procurement process improvements
- Maintained vendor documentation
Education
BA - Political Science
California State University, Channel Islands
AA - Liberal Arts & Sciences
Santa Barbara City College
Skills
- Client Relations
- Financial Reporting
- Accounts Receivable
- Accounting & Bookkeeping
- ERP / CRM / SCM Systems
- Process Improvement
- Project Coordination
- Written & Verbal Communication
- Microsoft Office
- QuickBooks
Affiliations
SBMelanin
Certification
Certified Connectivity Expert
Timeline
Connectivity Expert
AT&T
06.2024 - 01.2026
Billing Specialist
AppFolio
07.2022 - 12.2022
Public Relations Assistant
Deckers
07.2020 - 06.2021
Adjunct Writing Instructor
Santa Barbara City College
03.2019 - 06.2021
Procurement Specialist
OSI Hardware
08.2018 - 11.2018
AA - Liberal Arts & Sciences
Santa Barbara City College
BA - Political Science
California State University, Channel Islands