Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Hi, I’m

MONDAY NSINI SANDRA

Ontario

Summary

Highly organized and performance driven professional with diverse knowledge to seek and maintain full time position that offers opportunities, dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.

Overview

7
years of professional experience
1
Certification

Work History

Sunrise Senior Living

Independent Living Assistant
06.2024

Job overview

  • Assisted residents with daily activities including bathing, dressing, and grooming
  • Provided companionship and emotional support to residents
  • Helped maintain a clean and safe living environment
  • Monitored and reported any changes in residents' health conditions to the nursing staff
  • Collaborated with other staff members to ensure high-quality care for residents.

Lila Tasty Food Hub

Kitchen Staff
09.2021 - 10.2023

Job overview

  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.

CPI Group

Picker Packer
08.2019 - 09.2021

Job overview

  • Scanned packages and boxes and moved to loading dock for shipment.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.

Hub Telecom

Customer Service Representative
09.2016 - 09.2018

Job overview

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Canadian Career Education College

Care Diploma from Child
2024

Federal Polytechnic
Owerri

National Diploma from Marketing
09.2015

Wasimi Community High School

2006

Skills

  • Communication Skills:
  • Ability to clearly convey information, listen actively
  • Empathy and Compassion: Understanding and being sensitive to the emotional and physical
  • Challenges faced by clients
  • Patience: Handling difficult situations and behaviors with calmness and resilience
  • Problem-Solving Skills: Quickly assessing situations and developing appropriate solutions
  • Flexibility and Adaptability: Adjusting to changing circumstances and needs of clients
  • Organizational Skills: Managing time effectively and keeping accurate records

Certification

First Aid and CPR Certification | Red Cross, 2024

Languages

English
Professional Working

Additional Information

First aid certification

Food handling certification

Timeline

Independent Living Assistant

Sunrise Senior Living
06.2024

Kitchen Staff

Lila Tasty Food Hub
09.2021 - 10.2023

Picker Packer

CPI Group
08.2019 - 09.2021

Customer Service Representative

Hub Telecom
09.2016 - 09.2018

Canadian Career Education College

Care Diploma from Child

Federal Polytechnic

National Diploma from Marketing

Wasimi Community High School

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MONDAY NSINI SANDRA