Mondai Birts
Costa Mesa
Summary
Dynamic and results-driven professional with experience at Better Buzz Coffee, excelling in customer satisfaction and sales strategies. Proven ability to lead teams and manage workflows effectively while multitasking in high-pressure environments. Skilled in cash handling and fostering positive customer interactions, ensuring a seamless service experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Better Buzz Coffee
Costa Mesa
2024.08 - 2025.04
- Served coffee, espresso drinks, and teas while maintaining quality standards.
- Ensured customer satisfaction by addressing inquiries swiftly and courteously.
- Handled cash registers efficiently to process payments accurately.
Cashier
Urth Caffé
Laguna Beach
2023.08 - 2024.07
- Efficiently operated cash register during high-volume service periods.
- Assisted customers with menu selections and provided detailed food item information.
- Collaborated with team members to maintain seamless operations during peak hours.
Sales Associate
The Home Depot
Temecula
2020.05 - 2023.07
- Hands-on tasks including heavy lifting, forklift operation, and heavy machinery utilization, as well as loading vehicles with large purchases.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Rancho Vista High School
Temecula, CA2019-06
Associate of Applied Science - Cardiac Ultrasonography
High Desert Medical College
Temecula, CASkills
- Sales strategies
- Team leadership
- Professional demeanor
- Workflow management
- Multitasking and organization
Certification
- Food Handler's License
- Fork-lift Certified
- BLS CPR Certified
References
References available upon request.
Timeline
Barista
Better Buzz Coffee
2024.08 - 2025.04
Cashier
Urth Caffé
2023.08 - 2024.07
Sales Associate
The Home Depot
2020.05 - 2023.07
High School Diploma -
Rancho Vista High School
Associate of Applied Science - Cardiac Ultrasonography
High Desert Medical College